Nutra Thrive does not honor their promise to fully reimburse their clients if they are not satisfied with the medication.
After giving their medication to our dog for 3 days, my 28-pound, 6-year-old dog started to vomit several times a day. I immediately returned the medication to the company on April 13, 2020 after taking our dog to the Veterinarian requesting full reimbursement ($114 plus $54.90).
I also included our dog's doctor bill (close to $300) to treat our dog's "new gastro" issues. It has been over a month and the company has not returned the above payment to my bank account.
BE AWARE, the company does not live up to their promise to fully return your money if you are not satisfied!
Bottom Line: No, I would not recommend this to a friend
13 people found it helpful
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Company Response from Ultimate Pet Nutrition
Hi Richard, Shayne here from Ultimate Pet Nutrition. I'm really sorry to hear about your dog's experience. As with all supplements, we do understand that they may work well for some dogs and not for others but this is why we honor our 90-Day Money-Back Guarantee. In addition to this, we always recommend that our customers consult their dog's veterinarian prior to starting them on any new product to ensure it's right for them. I'd like to look into this for you right away to ensure you receive your refund for Nutra Thrive. I'm so sorry for the inconvenience but I look forward to making this right. Please e-mail me directly at Shayne@ultimatepetnutrition.com.