I have bought Groove several times and this is by far my worst experience. You guys have terrible shipping with or without the COVID-19 virus going on. I got my order confirmation and an email saying my item was on the way. Three weeks have passed and I could never see the tracking info. I emailed your team and I wasn’t given any help or customer service. Then I got an email saying my item has been delivered and if I could write a review...my item was never even shipped. I called USPS and they never even got my order. So the first email was a lie saying my item was on the way, then the second email said that my delivery would be late. That was two weeks ago! Then today I get an email that my item is not going to be delivered and I am getting a refund. Very disappointing that I couldn’t even get my item. What makes me most unhappy is that I got my the watch and ring on a deal for both and now I lose out on the deal and I waited three weeks for basically nothing. Can I please get some help as to why my order was canceled and how come I kept getting the runaround?
Bottom Line: No, I would not recommend this to a friend
