Charles B.
North CarolinaMember since May 2020

Reviews (1)


    • May 25, 2020
    • Verified Reviewer

    Vroom

    Poor customer service, liars

    Overall Experience:

    This was the worst experience. Were sent the wrong vehicle. I was so mad. They charged us $599.00 and the vehicle I ordered was never delivered. This company is a scam. Edward in customer service tried to argue with me when I called him out on it. This is a shame and disservice to customers. Once they get your money, they talk junk and act like they have no idea what could have happened or where you're coming from. They should be shut down. I wish I had seen all the negative reviews before. I see it's not only me they are scamming. I asked to be called by a Supervisor and no one ever responded. Poor communication and customer service. Customer support is a joke. Please don't waste your time with this company. They are a piece of work. Edward should be fired with his attitude. They will get what's coming to them. All these negative reviews...They won't be in business long. Buyer beware.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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