Stefano P.
Forli, ItalyMember since May 2020

Reviews (1)


    • May 30, 2020
    • Verified Reviewer

    Piping Rock

    Avoid!

    • Length of Use: 3–6 months
    Overall Experience:

    After more than a month my order has not yet arrived. Customer care always responds by saying the same thing: COVID, without realizing that the rest of the world works. Finding a phone number to call is difficult and when you can talk to someone they always answer the same thing "you have to wait" but they don't say how long. They don't provide order tracking so I called DHL who doesn't know anything about my orders and says the company is obligated to provide tracking to the customer. I asked for it several times but they keep saying they don't have it. A nightmare experience.

    Bottom Line: No, I would not recommend this to a friend


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