Ana T.
southwestMember since May 2020

Reviews (1)


    • Jun 1, 2020
    • Verified Reviewer

    Skincell Pro

    Don't do it!

    Overall Experience:

    Like other reviewers here, I wanted to order a $29.99 bottle of their product, and I ended up with a $198 charge on my credit card. Since they were featured on Shark Tank, I assumed it was a safe and reputable business. WRONG. Their site shows you different "bundles" of bottles to purchase and all I wanted was to try the one bottle. I ended up being charged at the $148 for five bottles, and my receipt showed a total of $148. BIG issue: there was nowhere to "review my order" before purchase. So NOT right, as every reputable company out there will allow you to review your order before you click on "complete order." Once you order, your credit card is immediately charged. But WAIT...there's more...right after the transaction I went to look at my bank online purchase and I was actually charged $198. I chatted with the rep and asked if they would immediately refund the entire amount, and where did the extra $50 charge come from? They said something about a rebate I purchased. Um, NO. Purchase a rebate? I let them know I was going through my bank to have the charges reversed AND would notify the BBB. At first the company said, no, no refunds, however, I ended up getting a full refund for $198, and they said my account is closed. So sad that this company just is out to grab your money, and fast.

    Pros and Cons:

    • No “pros” were specified in this review
    • Receipt is not the same amount as what I was actually charged
    • Misleading website
    • Cannot review your order before purchase

    Bottom Line: No, I would not recommend this to a friend

    41 people found it helpful

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