Reviews (1)

Let me get to my complaint. I've had a subscription to another Guthy Renker product where It was a monthly delivery. I canceled it a while ago due to changes in finances (husband got laid off). I saw the infomercial, watched reviews on YouTube. I ordered. I went with the special of $49. They lead you to believe that all of that costs only $49, so it appears like a steal. But that's not how much it actually costs. They ship you a kit every 3 months (unless you cancel) but charge you $49 every single month. Why? Because the kit doesn't really cost $49 silly, it costs $100+ (depending on how you customize your kit). For me, my kit cost a total of $128 and it is conveniently charged at an affordable rate, every month. I don't even get a new kit monthly, it's every 3 months. I can cancel anytime. Had I known I was going to spend over $100 on a single kit over the span of 2 months, I would not have purchased it. I felt very deceived. They do include a small disclaimer saying that they'll deliver the next kit in 12 weeks and that every month you'll see charges, but it was not very clear how much the true price of the kit was.

As for the product, I ordered the Medium shade and it was actually a bit too dark for me, especially the loose powder (pore eraser). It didn't do that great of a job erasing pores in my opinion. It looked like a matte bronzer, though not too orange. It was just too dark to be a medium. It makes me look like I got a tan. I guess that's ok for most. So I called customer service because there's no way you can go online and change the color. You see, now that I remember, I used to order Sheer Cover. As a customer, you could log into your account, see previous orders, update the kits to include removing or adding items & changing shades, and you got it every month. IT Cosmetics does not provide an online account for their customers. I didn't know how much my kit really cost until I opened my package & saw the receipt.

Anyway, I called customer service to ask them to change the shade to Light & they said they would send me another one for free. Well, we'll see if that's true. That's also when they clarified that each kit is sent every 3 months but that payments are made every single month. I did not choose to cancel today though. I think I'd like to see how the new shade looks on me. Overall, I do like the foundation. I love the lipstick. The mascara is ok. Regular mascara weighs down my lashes so I always use waterproof mascara to keep them shaped, so I can't use the mascara alone. But, I probably will cancel only because I don't want to spend over $100 on makeup, even if it is split up in convenient payments.

Do I recommend this? I don't know, if you can afford it, go ahead and try it. It is worth a try but just be aware that while the website shows you great deals, the TRUE price is hidden. And if they're being deceptive about the real price and they don't allow you to see your own account, then I find that suspicious.