Annabelle G.
Victoria, TXMember since June 2020

Reviews (1)


    • Jun 9, 2020
    • Verified Reviewer

    Slim Cycle

    BulbHead order on TV

    Overall Experience:

    I ordered my Slim Cycle on 5/2/20. Paid the first payment. Once payment went through I received the success your payment went through notice. To this date, I have not received any confirmation from BulbHead or SlimCycle.com. I have called the number twice for BulbHead and both times the person that answered barely gave me any information. I was told the first time it would take 3-6 weeks. Second time I called that it had been back-ordered. Only because I called! Why does BulbHead or Slim Cycle not contact customers like other companies to advise item's tracking? I understand since we are going through a pandemic there are delays but shouldn't the company acknowledge the order received and approximate delivery date, and also if any delays?

    I will never order from BulbHead again. They advertise on national TV and should not. Rating would be zero! But I had to give at least one star!

    Pros and Cons:

    • No “pros” were specified in this review
    • Bad customer service
    • No communication to customers on orders
    • Customer service reps that answer are non-communicative

    Bottom Line: No, I would not recommend this to a friend

    16 people found it helpful

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