Elli S.
FloridaMember since June 2020

Reviews (1)

    • Jun 10, 2020
    • Verified Reviewer


    Dishonest customer service

    • Length of Use: 3–6 months
    Overall Experience:

    Hello everybody!

    Due to the worldwide pandemic situation and a financial hardship I decided to cancel my Glossybox subscription and what a turnaround I received from the company! They started making excuses, changed the date on my sent message and finally charged me $22.68 for a very poorly prepared box (it is truly the worst box I’ve ever received from any other company, and I receive lots of different boxes). It was going back and forth with them and I received just standard messages about not meeting the cancellation date but I DID (I received a confirmation email with the correct date and time and took a few print screens when I sent the original message). Glossybox nowadays is not a serious, reliable company.

    Please be aware and be safe!

    Pros and Cons:

    • No “pros” were specified in this review
    • Customer service is not existing
    • Poor box preparation
    • High price for a poor service and product

    Bottom Line: No, I would not recommend this to a friend

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