Lucy J.
Omaha, NEMember since June 2020

Reviews (1)

    • Jun 10, 2020
    • Verified Reviewer

    Almond Cow

    If you get a defective product the company won’t help you

    • Length of Use: Less than 3 months
    Overall Experience:

    I was so excited about my Almond Cow! And it worked well the first time. But then I had the basket fall off (wasn’t overfilled) and once it got partially off so the blade dented the heck out of it. I was not overfilling the basket and was following instructions. I contacted the company in April to tell them what happened. They told me the replacement basket can only be mailed in June. On June 8th I emailed them asking about it and was told it will "hopefully" be another two weeks. Meanwhile, I’m not able to use this $200 machine. Because of all this waiting, I asked them for a partial refund or any sort of "inconvenience" freebie and was told no - that’s not fair to other customers. But it’s fair that I gave them over $200 in April and still can’t use the machine and it’s now June. Don’t bother. It’s a good machine if it works.

    Pros and Cons:

    • Innovative idea
    • Customer service
    • Wait time
    • Manufacturing quality

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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