Erknee P.
Erknee P.
Chapin, SCMember since June 2020

Reviews (1)


    • Jun 11, 2020
    • Verified Reviewer

    HelloFresh

    Dishonest

    • Length of Use: Less than 3 months
    Overall Experience:

    I received a $60 gift card after the passing of my daughter. When I went to redeem it they refused, telling me all gift cards were suspended until after the Coronavirus. I chatted with them twice to explain my situation and how much my family needed these meals, and I was told there were no exceptions. Eventually they hung up on me twice. Horrible company with no compassion. Stay away.

    Pros and Cons:

    • No “pros” were specified in this review
    • They refused to honor their word...a gift card
    • They hung up on me twice...bad customer service
    • They would not return my calls
    • They had no compassion when I told of the death of my 20-year-old daughter
    • Just a really bad company...stay away

    Bottom Line: No, I would not recommend this to a friend


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