Dina H.
Boston, MAMember since June 2020

Reviews (1)

    • Jun 13, 2020
    • Verified Reviewer

    Hubble Contacts

    This is a scam

    • Length of Use: Less than 3 months
    Overall Experience:

    This is a subscription service that you cannot cancel without being charged. I tried. The contacts are too thick to be wearable. They don't accept returns and they will charge you immediately, even if you contact them to cancel. This company is bad news and the products will damage your eyes.

    Pros and Cons:

    • No “pros” were specified in this review
    • Will damage your eyes
    • Will charge you for product you cannot use
    • Horrible customer service; will make it very hard for you to cancel

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Jul 8, 2020

      Company Response from Hubble Contacts

      Hi Dina,

      Thank you for taking the time to write your review and share your experience. I am sorry to hear that you are unsatisfied with our subscription model as well with our lenses. Your second box is shipped out 16 days after you place the initial free order. This is to ensure that you do not run out of lenses before your next shipment arrives. You are able to view and edit your delivery schedule by logging into your Hubble account. We try to make this clear throughout the ordering process. I've reached out to you via private message here in HighYa to find out more about what happened so that we can make this right.



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