Tracey R.
CaliforniaMember since June 2020

Reviews (1)


    • Jun 15, 2020
    • Verified Reviewer

    Trim Down Club

    Fraudulent!

    • Length of Use: Less than 3 months
    Overall Experience:

    After canceling this membership, I got an email saying they were sorry to see me go and that they were switching me "to a FREE lifetime membership, starting on: June 10. This means that you will only be billed one more time and then you'll have full access to the Trim Down Club for life!"

    So, despite canceling, they CHARGED me again anyway! Bogus!

    Pros and Cons:

    • No “pros” were specified in this review
    • Impossible to cancel

    Bottom Line: No, I would not recommend this to a friend

    • Jun 16, 2020

      Company Response from Trim Down Club

      Hi Tracey,

      I was just notified about your review and wanted to get back to you as soon as possible. First, I am sorry for the dissatisfaction you feel over the interaction. I would be happy to clarify that the service team offered Free Lifetime Membership after one more payment, but if the offer does not interest you, of course we will cancel your account. I am sorry that was not clear. I would be happy to refund that last payment as well.

      If you haven’t received your cancellation yet, you can personally email me your details and I’ll take care of your account's cancellation and refund as soon as possible. You can email me for direct assistance at adam.feldman@trimdownclub.com

      All the best,

      Adam Feldman

      Director of Client Relations

      Trim Down Club


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