Reviews (1)

I was very skeptical about online counseling and spent a lot of time researching different options before going with BetterHelp.

After you fill out your information and questionnaire they offer you several options for counselors, or you can browse through the counselors in your state and request them, which is what I did. I've been to in-person counseling which helped but only for so long and after a while I felt as if I was taking up their time and like I was being pushed out. BetterHelp has never made me feel this way. From Day One I was able to start spilling about things that I'd never really opened up about before and it felt amazing. My counselor has been able to decipher even my most confusing ramblings and offer insight that I hadn't thought of before.

With BetterHelp you have the option to chat via messenger, have voice calls, and have video calls. You also have a journal option where you can write entries to get your thoughts down. These are not shared with anyone, even your counselor unless you share them with your counselor. I really like that I can hop on the website or on the app on my phone and write journal entries or message my counselor when things have come up that I don't want to forget or leave out. Knowing that when I'm struggling I have the option to send a message that will be responded to in a very timely fashion is reassuring.

Overall BetterHelp has really amazed me by how much I like it. There is a lot of support for the website and finding counselors, the counselors are very qualified and professional people that want to help you with any problem you're having. It feels like someone is always there for you when you need it. I would highly recommend this service to anyone that's in need of someone to talk to and might be scared or overwhelmed with the thought of going in person.