Khalid M.
KuwaitMember since June 2020

Reviews (1)


    • Jun 18, 2020
    • Verified Reviewer

    BetterHelp

    Amazing

    • Length of Use: Less than 3 months
    Overall Experience:

    I didn’t believe that online counseling could be as effective as face-to-face counseling until I tried BetterHelp. I was able to share my thoughts and ideas with comfort knowing that my information is confidential and I will never be judged by what I say. And you can have varieties of counselors that are specialized in what you need and for me that was a huge advantage.

    Pros and Cons:

    • Different counselors with different specialities
    • Varieties of chat options (live chat, video, call)
    • The ability to write your private journals through the app and sharing worksheets with your counselor
    • 24/7 chat and counselor can reply to it ASAP and there’s an urgent button if you need a quick response
    • The groupinars are just amazing and helpful
    • Customer service respond ASAP and they listen and validate your opinion and solve whatever issue you are facing as soon as possible
    • Great option for switching counselors if you didn't feel comfy or connected and they extend your subscription until you get another match, I love that
    • No “cons” were specified in this review

    Bottom Line: Yes, I would recommend this to a friend


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