Marti C.
Oklahoma City, OKMember since June 2020

Reviews (1)

    • Jun 20, 2020
    • Verified Reviewer


    Should have just bought from Tesla

    • Length of Use: 3–6 months
    Overall Experience:

    Delivery was a headache, but they refunded the fee.

    My Tesla came with a cut charger cable, and they got me a new one fairly quickly.

    That’s about the end of the good experience.

    I have gone back and forth with them over my 7-day decision period about paint chips that occurred during transport, and some undisclosed paint damage under the front license plate bracket.

    They keep saying "no" to paying to fix the problems in spite of their "no damage" claim on the vehicle at the time of purchase.

    I should have just purchased directly from Tesla.

    Pros and Cons:

    • Diane - delivery specialist
    • Deshaia - sales rep
    • Undisclosed damage to car
    • Damage during transport
    • Lack of communication

    Bottom Line: No, I would not recommend this to a friend

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