Madison J.

Ottawa, Canada Member since June 2020

Reviews (1)

- Jun 22, 2020
- Verified Reviewer
BetterHelp

I’d never be able to find this level of care in my geographic location
- Length of Use: 3–6 months
Overall Experience:

I’ve tried ample in-person counseling services in my geographic location and never managed to connect with anyone or feel comfortable enough in the therapeutic relationship. With so many qualified therapists to be matched with and the option to rematch at any time, you are bound to match with someone who resonates with you and that’s exactly where I am right now. I feel supported and cared for. The BetterHelp app and journaling feature keeps my consistently grounded in my self-development practice. And at a much better rate than any in-person service could ever offer me in my home town.
Pros and Cons:
- Accessibility
- Adaptability
- Cost
- Sometimes the server doesn't work well enough for video sessions
- Their isn’t one place where I can find all of the documents my counsellor has sent me
- You can’t book recurring sessions, I wish I could book at the same time each week but because you can only book one session at a time, the spot is often filled by the next week
Bottom Line: Yes, I would recommend this to a friend

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