Richard S.
Timnath, COMember since June 2020

Reviews (1)

    • Jun 27, 2020
    • Verified Reviewer


    Updated review

    UPDATE: Corrected

    • Length of Use: Less than 3 months
    Overall Experience:

    Vroom corrected the mistake and I received the check for the difference. I received several follow-up calls and emails and appreciated their commitment to ensure I was satisfied. We agreed that communication to me could have been improved and they would research and correct what went wrong in this transaction.

    Bottom Line: Yes, I would recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Previous review
    • Jun 23, 2020

    Big mistake

    I traded a vehicle in for another from Vroom, since the vehicle I traded was worth more than the one I bought, Vroom owed me about $11K. It has been over 3 weeks and no check, just runarounds from their Support process.

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