Deborah L.
Columbus, OHMember since June 2020

Reviews (1)


    • Jun 26, 2020
    • Verified Reviewer

    BetterHelp

    BetterHelp

    • Length of Use: 3–6 months
    Overall Experience:

    I like being an online counselor very much. I didn't think I would care for it as all my 23 years of previous experience has been face-to-face counseling. I like the immediacy of it, the ability to message my clients and give them worksheets in between sessions seems very therapeutic to me. The therapeutic alliance seems to be established more quickly as we are communicating in between sessions.

    Pros and Cons:

    • They are responsive to questions and requests by email
    • They offer free workshops and a counselor forum
    • They offer free counseling to their counselors
    • They pay for no-shows
    • They are sensitive to whether you wish to take a new case or wish to decline taking the case in other words, they give you the choice
    • Lack of forms such as a release of information
    • No contact person to call directly when needing immediate guidance
    • The session content is not saved

    Bottom Line: Yes, I would recommend this to a friend


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