S. R.
S. R.
Melbourne, AustraliaMember since June 2020

Reviews (1)


    • Jun 27, 2020
    • Verified Reviewer

    BetterHelp

    Convenient and effective

    • Length of Use: Less than 3 months
    Overall Experience:

    I came to BetterHelp when I felt my stress was at breaking point. I feel like all aspects of my life were suffering, especially due to my self-esteem.

    I was able to talk through my issues with my counselor, who provided me a judgment-free safe space to speak. Her insight and understanding of my issues allowed me to recognize myself better, and she provided me the tools I needed to make improvements in my life.

    After 6-8 weeks of regular sessions, I feel so much lighter and happier. I feel more capable of taking care of myself, and I can recognize that problems that seem massive can be broken down and dealt with.

    Communication was easy, there were different ways of getting in touch with your counselor and even a journaling section for those who are interested. I think overall it's a great platform and it seems to have capable people on board.

    Pros and Cons:

    • Convenience - really helpful for the time-poor as well as those who struggle with leaving home
    • A variety of ways to get in touch
    • Taking your views and comfort into consideration for matching you up with counsellors
    • Too many notifications - I would like the option to choose where and which notifications I get - though I do see the point of it
    • Making the platform a little easier to navigate

    Bottom Line: Yes, I would recommend this to a friend


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