Sehar S.
Birmingham, EnglandMember since June 2020

Reviews (1)


    • Jun 29, 2020
    • Verified Reviewer

    BetterHelp

    Amazing

    • Length of Use: 3–6 months
    Overall Experience:

    I have now used BetterHelp for over three months. At first the counselor I was matched with didn’t suit my needs (time difference and just a little unresponsive) but BetterHelp was great; I switched to somebody else and they gave me a free so I didn’t lose out. Great customer service! I was able to find a counselor I really clicked with and the sessions changed my life.

    It’s great value for money - I've been having one session a week but have also been able to message my counselor in between, this has given me lots of help and advice when needed. There are also webinars which I like to try going forward. This service has changed my life.

    Pros and Cons:

    • Easy to use
    • Working with somebody who is clearly an expert
    • Good customer service
    • The app can be a little bit glitchy sometimes
    • The formatting of the worksheets isn’t a little off when using an iPhone

    Bottom Line: Yes, I would recommend this to a friend


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