I have now used BetterHelp for over three months. At first the counselor I was matched with didn’t suit my needs (time difference and just a little unresponsive) but BetterHelp was great; I switched to somebody else and they gave me a free so I didn’t lose out. Great customer service! I was able to find a counselor I really clicked with and the sessions changed my life.
It’s great value for money - I've been having one session a week but have also been able to message my counselor in between, this has given me lots of help and advice when needed. There are also webinars which I like to try going forward. This service has changed my life.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend