Ann G.
CaliforniaMember since June 2020

Reviews (1)


    • Jul 2, 2020
    • Verified Reviewer

    Vroom

    Poor transaction

    • Length of Use: Less than 3 months
    Overall Experience:

    Upset, my tags are now expired, because Vroom failed to let their customers know that we have to smog our own car if we are from California. I’m here waiting for my license plate and nothing. I was never told we have to smog the car ourselves. This inconvenience is poor customer service. There are plenty of other auto dealers who will do this for you. Now I can’t get my registration unless I smog this new car I bought from them.

    Pros and Cons:

    • Got approved
    • Poor registration process
    • Car dirty, had a lot of pet hair, not detailed when arrived
    • Don’t buy if you live in California or you have to smog car yourself

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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