I was excited to receive Figure 8 and went to the website to purchase. Buying experience is not leaving me with a good feeling already. No confirmation email even though my credit card has been charged and no way to bypass the free trial option when you go to complete your order. There are just 2 options to click on before the final confirmation page: choose free trial that will auto-bill you every month if you don't cancel before...or choose free trial. You should have the choice NOT to select this option and still be able to get to a final confirmation page. Shame on you as a company. Not above board to have purchase set up this way at all, in my opinion.
I am now reaching out to customer service just to get confirmation that I will receive the product! Already uneasy about this whole transaction and that process should have been completely simple and transparent.
I will update review once this gets sorted out.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
14 people found it helpful
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