Ms. T. A.
South Brunswick, NJMember since July 2020

Reviews (1)

    • Jul 7, 2020
    • Verified Reviewer

    Flawless by Finishing Touch

    BEWARE: Short product life expectancy

    • Length of Use: 6–12 months
    Overall Experience:

    Liked how it worked but it had a VERY short life. It would not work at all after replacing the original battery. I liked the product concept and convenience so I purchased a second one and had the same issue with no response from the company. Too bad, as I won't even think of purchasing the newer products or recommending it to anyone else.

    Good marketing, product design, and packaging have made this a high profile item. Poor product results and poor customer service can sink it.

    P.S. The little $9.99 facial trimmer I bought 20 years ago is still going strong.

    Pros and Cons:

    • Has a product that is a good and convenient concept
    • Continues to make interesting products
    • Poor product development
    • Poor customer service - this can make or break a company
    • At $19.99 this is an expensive purchase if it doesn't work

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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