What Is Flawless by Finishing Touch?

By Autumn Yates
HighYa Staff Updated on: Jul 14, 2017

Flawless by Finishing Touch is a facial hair remover that promises to instantly—and painlessly—end your struggle with stray facial hairs, upper lip and cheek fuzz, and unruly brows.

At first glance, the Flawless facial hair remover looks like a large tube of lipstick featuring a pearly white outer case that’s accented with 18-karat gold plate.

Slip open the Flawless facial hair remover’s tube, though, and you’ll see another lipstick-like apparatus that’s also plated in gold. According to the company, the precious metal isn’t just for decoration—it’s also touted to be hypoallergenic and easier on sensitive skin.

At the press of a button, the Finish Touch Flawless turns on both its hair removal head and a small LED flashlight that helps you groom with precision even in low lighting.

How to Use Finishing Touch Flawless Hair Remover

According to the website, you’ll touch Flawless’ mechanical head to your skin and gently move it in a circular motion to remove any unwanted hair. Finishing Touch states that the device is gentle and safe to the touch, so there’s no risk of nicks, cuts, or irritation.

The result, they tell us, is immediately smooth skin—without the pain or redness associated with waxing.

Finishing Touch Flawless can be used anywhere you have unwanted hair, including your chin, cheeks, upper lip, and temple. It can also be used to clean up your brow shape or correct a low hairline, or on your arms and legs (though that could take awhile, based on the head’s small size—more about this soon).

Basically, the company claims you can use the Flawless hair removal device anywhere that you need a touch-up. And, unlike waxing, there’s no need to wait in between treatments, since you can use it every day, if needed.

The cordless device was designed with discretion and portability in mind, says Finishing Touch, so that you’re just as comfortable using the facial hair remover while out and about as you would be in the privacy of your own home. Are customers reporting this same ease of use?

What Can We Learn From Customer Reviews for the Flawless Hair Removal Tool?

Based on 200 reviews, Amazon customers had given the device a slightly lower average rating of 4.4 stars, mirroring many of the same compliments found here. On the other hand, the comparatively few complaints frequently seemed to reference less-than-stellar results.

The Finishing Touch Flawless hair remover is manufactured and sold by Idea Village, the same As Seen On TV brand who also sells the Yes! body hair removal device.

Idea Village is not accredited with the Better Business Bureau; however, the company holds an A+ rating (as of July 2017). This is based on more than 100 customer complaints, most of which were related to refund issues, although representative seemed to respond quickly with resolutions.

Finishing Touch Flawless Pricing and Return Policy

The Flawless hair removal device is available for purchase directly from the manufacturer at a price of $19.99, plus $5.99 processing and handling, totaling $25.98. Note that you won’t be charged additional S&H if you order additional devices, and that sales tax will be applied to orders from CA, NJ, and NV.

You can also order Flawless through Amazon.com for less than $25.

What if you don’t like your Flawless hair removal device?

According to the website, direct customers are protected by a 60-day money back guarantee (minus P&H), while Amazon customers have 30 days to return. Idea Village’s customer service department can be reached at 866-972-4739 or ideavillage@customerstatus.com for further instructions.

Important Things to Consider Before Buying the Flawless Hair Device

The Flawless hair removal device is available for purchase directly from the manufacturer at a price of $19.99, plus $5.99 processing and handling, totaling $25.98. Note that you won’t be charged additional S&H if you order additional devices, and that sales tax will be applied to orders from CA, NJ, and NV.

You can also order Flawless through Amazon.com for less than $25.

What if you don’t like your Flawless hair removal device?

According to the website, direct customers are protected by a 60-day money back guarantee (minus P&H), while Amazon customers have 30 days to return. Idea Village’s customer service department can be reached at 866-972-4739 or ideavillage@customerstatus.com for further instructions.

Do You Have Questions About the Flawless Hair Device?

Over the years, we’ve written about dozens of hair removal devices that all claim to help you achieve flawlessly smooth skin, better and faster than the competition.

Due to our experience evaluating these similar product claims, as well as having personally used various facial hair removal devices, we were left with several important unanswered questions after browsing the Flawless website. You might too, so let’s help you find some answers:

First, exactly how does the device work? After some digging, we learned that Flawless utilizes a single spinning razor head, similar to what you’d commonly find on much larger men’s and women’s electric models.

The device’s outer mesh screen works to gently lift hair, while the fast-spinning “wire” (according to customer support) underneath quickly cuts it. While these types of electric heads can potentially reduce irritation for those with sensitive skin, they don’t have reputations for cutting as close as traditional razor blades.

How is it powered? Flawless uses a single AA battery. One is included with your order, although customer service verified it is not rechargeable (you can purchase one on your own).

Can Flawless be disassembled and cleaned? After all, face razors have lots of nooks and crannies that collect hair, skin cells, product residue, and other gunk, creating a buffet for nasty bacteria. That smorgasbord of bacteria can then lead to acne and clogged pores.

Pro tip: It’s worth noting that gold (even gold plate) has antibacterial properties that make it difficult for those nasty buggers to breed on the metal’s surface. However, that doesn’t extend to clumps of gunk that get stuck in hard-to-clean areas of the device, so you’re still creating a somewhat unsanitary scenario.

Basically, anything you’re pressing up against your face every day should be nice and sanitary—or disposable.

With all of this in mind, customer service verified that Flawless’ screen can be removed to clean out any accumulated debris. The company also sells two-packs of replacement heads for $7.99.

Comparing the Flawless Hair Removal Device to the Competition

Since we’ve learned that the Flawless device works like a single electric spinning razor to remove hair instantly and painlessly, we searched Google for “women’s electric face razor” and found the following results (chosen at random to provide a broad cross section of the competition):

  • Philips Women's Precision Perfect Electric Trimmer for $10
  • Remington Smooth & Silky Women’s 2-in-1 Dual Blade Trimmer for $10
  • Panasonic Ear/Nose/Eyebrow Trimmer for $17
  • Panasonic Close Curves Wet/Dry Lady Shaver for $19
  • Conair Satiny Smooth, All-in-One Ladies' Personal Groomer for $26

Which of these is best? As with most purchasing decisions—but perhaps especially when it comes to beauty products—the answer to this will largely depend on your needs and preferences.

For example, if you’re looking for something small, discreet, and not necessarily immediately identifiable as a razor/groomer, your options are largely limited to Flawless and the Panasonic Ear/Nose/Eyebrow Trimmer. However, the latter appears to feature a much smaller head, which might make it ideal for super-close touchups, but less ideal for larger areas.

If you’re looking for something that can be used for regular shaving and touch-ups, more traditional razors like the Panasonic Close Curves and Conair Satiny Smooth might fit the bill. However, they’re not exactly small, so people would probably stare if you whipped them out in public and commenced with some quick touch-ups. They’re also among the most expensive.

Perhaps splitting the difference is electric blade trimmers like the Remington Smooth & Silky, which, while they're not always designed as sleek as Flawless, can be found for about half the price.

Finally, another consideration is that much of Flawless' competition can be found at local retailers with beauty sections, which could put something in your hands faster, while potentially saving S&H charges.

Final Thoughts: Is the Finishing Touch Flawless Hair Removal Device Right for You?

Even if your upper lip doesn’t grow a shadow of fuzz, there are plenty of potential benefits to using an electric facial razor. Your skin can feel smoother (although you won’t achieve quite as close a shave as a traditional razor), your makeup may glide on better, and your skin will get a light exfoliation.

However, as we just mentioned, stirring up hair bits and skin cells is a dirty job. Which means that electric face razors don’t last forever even when they can be cleaned.

Sure, none of the alternative options feature a similarly attractive lipstick case-like design as the Flawless hair removal device. So, if you’re interested in an electric razor that can blend in with the contents of your purse, Flawless might be a great fit for you.

And if it’s not, the manufacturer stands behind it with a 60-day refund policy.

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Read 115 Flawless by Finishing Touch Customer Reviews and Complaints

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Average Consumer Rating: 2.7
Rating Snapshot:
5 star: 40 4 star: 6 3 star: 3 2 star: 10 1 star:  56
Bottom Line: 42% would recommend it to a friend
Showing 1-11 of 115
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  • Flawless by Finishing Touch

    • Vermont,
    • May 18, 2019
    • Verified Reviewer

    I would love to give a review on this product, but the order I put in on April 29th hasn't been received yet. It sat in Union City, California for over a week (?), and it now languishes in Westborough, Massachusetts. I was supposed to receive it on May 11th and checked on that date to see where it was and they told me that had an "issue" and it would be received within 24-48 hours.

    Well, here it is the end of day on May 13th and I still haven't received it. I was told by "Mary" in customer service (and I use the phrase very loosely) that there was nothing she could do. I told her if I didn't receive it by tomorrow, I didn't want it anymore and that I would have them refund my credit card - they charged my card $30 on April 30th! She said the only way it was coming back is if it wasn't accepted. Really? How many people are home to accept their packages during the week? GRRRRRR...

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Horrible product

    • Asbury, NJ,
    • Apr 3, 2019
    • Verified Reviewer

    After using your product over the last six months, my facial hair has grown back quicker, darker, and thicker. I was searching for a better way than plucking my brows. Your product made my skin dry, flaky, and itchy.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Not sure what the fuss is about

    • United Kingdom,
    • Apr 3, 2019
    • Verified Reviewer

    I own one of these. I can't understand what the fuss is - it's basically a lipstick shaped shaver. It is discreet and useful for use in an emergency, but in common with most shavers, you get a smooth skin - initially - followed by stubble within a day or two!

    I have fair hair and fairish skin, so I don't think I'd regard my hair growth as a challenge.

    As I say, it's quite discreet, so it may suit some people in certain situations.

    Not entirely sure I can recommend it, but as the choice is yes/no, I'll say no, as it's spent most of the time forgotten in a drawer. The choice is yours though.

    Bottom Line: No, I would not recommend this to a friend

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  • Works good but doesn't last long

    • Iowa,
    • Mar 23, 2019
    • Verified Reviewer

    I received mine in December 2018 and the motor has gone out on mine. It does work good, and it's a great idea, but I use Energizer Max batteries and it eats them up after two uses. I use it for peach fuzz on my face only. Whoever came up with this idea, good for you, but can you improve the motor so it lasts longer and doesn't go through so many batteries? Maybe you can make it rechargeable, like the one for your legs?

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 4 people found this review helpful

    At first I thought it was a scam

    • Kansas,
    • Mar 11, 2019
    • Verified Reviewer

    I was a bit wary of this product when I bought it at an Ulta. I saw online reviews and most of them were high ratings so I thought, why not try it? I have super thick, black hairs that grow on my upper lip and chin. Wax would leave my skin irritated and bumpy and most of the time didn’t get the really stubborn hairs. I even tried getting my upper lip threaded, but it was just too painful. I used this product and it was painless and didn’t leave my skin irritated at all. Most of the other reviews claim that their hair grew back a lot faster, but I also use hair inhibitor gel on my upper lip and chin to slow down the hair growth.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 5 people found this review helpful

    Doesn't work

    • San Diego, CA,
    • Mar 9, 2019
    • Verified Reviewer

    I purchased the Flawless last year. It hasn't worked on my facial hair ever. I paid $29.95 for this and feel like the commercials misrepresented this product. It does not work like they say it will. The worst product I've ever purchased online.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 5 people found this review helpful

    Unable to even get started!

    • St. Joseph, MO,
    • Mar 9, 2019
    • Verified Reviewer

    So I invested $20 in this Flawless facial hair remover and so far I have taken the cap off of it and was getting ready to install the battery. I grabbed the upper section of the unit with one hand and the bottom half with the other and tried to pull it apart but had no luck. I tried this several times and could not get the unit to pull apart! Is there a trick to this or am I being punked?! (I bought this at a local Walgreens, btw.)

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Was excited

    • California,
    • Feb 26, 2019
    • Verified Reviewer

    Sure it gets the job done, but you have to use it every day. My upper lip hair started coming out thicker and much more noticeable. My eyebrow hair has the same results.

    Before using this product, I would wax my eyebrows and every few days pluck them. Now using this product I have to pluck EVERY single day and am not satisfied. My eyebrows were better before.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Worst product I have tried

    • Kentucky,
    • Feb 16, 2019
    • Verified Reviewer

    This product is the biggest rip off I have ever experienced. It literally does nothing. What else is there to say? I have this wild hair that grows on my face right to the side of my lips and tried over and over to remove it with this. It just does not work.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Don't waste your money

    • Pennsylvania,
    • Feb 10, 2019
    • Verified Reviewer

    These products are a waste of money. I still had hair left when the product was used. Would love my money back but it's my fault for thinking it would work. The only thing nice is the light.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 10 people found this review helpful

    Not worth 2 cents!

    • Las Vegas, NV,
    • Feb 9, 2019
    • Verified Reviewer

    Got mine online (I really need to stay offline, lol).

    I was excited to get it and wanted to use it right away. First of all, it took 1/2 hour to figure out how to open it for the battery. When I finally did open it and placed a new AA battery in it, it didn't work at all.

    I tried another battery and it hummed a second and the head fell off! Put it back together and again it didn't work at all.

    I requested a refund and will not buy "junk" online anymore!

    Bottom Line: No, I would not recommend this to a friend

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