What Is Flawless by Finishing Touch?

By Autumn Yates
HighYa Staff Updated on: Jul 14, 2017

Flawless by Finishing Touch is a facial hair remover that promises to instantly—and painlessly—end your struggle with stray facial hairs, upper lip and cheek fuzz, and unruly brows.

At first glance, the Flawless facial hair remover looks like a large tube of lipstick featuring a pearly white outer case that’s accented with 18-karat gold plate.

Slip open the Flawless facial hair remover’s tube, though, and you’ll see another lipstick-like apparatus that’s also plated in gold. According to the company, the precious metal isn’t just for decoration—it’s also touted to be hypoallergenic and easier on sensitive skin.

At the press of a button, the Finish Touch Flawless turns on both its hair removal head and a small LED flashlight that helps you groom with precision even in low lighting.

How to Use Finishing Touch Flawless Hair Remover

According to the website, you’ll touch Flawless’ mechanical head to your skin and gently move it in a circular motion to remove any unwanted hair. Finishing Touch states that the device is gentle and safe to the touch, so there’s no risk of nicks, cuts, or irritation.

The result, they tell us, is immediately smooth skin—without the pain or redness associated with waxing.

Finishing Touch Flawless can be used anywhere you have unwanted hair, including your chin, cheeks, upper lip, and temple. It can also be used to clean up your brow shape or correct a low hairline, or on your arms and legs (though that could take awhile, based on the head’s small size—more about this soon).

Basically, the company claims you can use the Flawless hair removal device anywhere that you need a touch-up. And, unlike waxing, there’s no need to wait in between treatments, since you can use it every day, if needed.

The cordless device was designed with discretion and portability in mind, says Finishing Touch, so that you’re just as comfortable using the facial hair remover while out and about as you would be in the privacy of your own home. Are customers reporting this same ease of use?

What Can We Learn From Customer Reviews for the Flawless Hair Removal Tool?

Based on 200 reviews, Amazon customers had given the device a slightly lower average rating of 4.4 stars, mirroring many of the same compliments found here. On the other hand, the comparatively few complaints frequently seemed to reference less-than-stellar results.

The Finishing Touch Flawless hair remover is manufactured and sold by Idea Village, the same As Seen On TV brand who also sells the Yes! body hair removal device.

Idea Village is not accredited with the Better Business Bureau; however, the company holds an A+ rating (as of July 2017). This is based on more than 100 customer complaints, most of which were related to refund issues, although representative seemed to respond quickly with resolutions.

Finishing Touch Flawless Pricing and Return Policy

The Flawless hair removal device is available for purchase directly from the manufacturer at a price of $19.99, plus $5.99 processing and handling, totaling $25.98. Note that you won’t be charged additional S&H if you order additional devices, and that sales tax will be applied to orders from CA, NJ, and NV.

You can also order Flawless through Amazon.com for less than $25.

What if you don’t like your Flawless hair removal device?

According to the website, direct customers are protected by a 60-day money back guarantee (minus P&H), while Amazon customers have 30 days to return. Idea Village’s customer service department can be reached at 866-972-4739 or ideavillage@customerstatus.com for further instructions.

Important Things to Consider Before Buying the Flawless Hair Device

The Flawless hair removal device is available for purchase directly from the manufacturer at a price of $19.99, plus $5.99 processing and handling, totaling $25.98. Note that you won’t be charged additional S&H if you order additional devices, and that sales tax will be applied to orders from CA, NJ, and NV.

You can also order Flawless through Amazon.com for less than $25.

What if you don’t like your Flawless hair removal device?

According to the website, direct customers are protected by a 60-day money back guarantee (minus P&H), while Amazon customers have 30 days to return. Idea Village’s customer service department can be reached at 866-972-4739 or ideavillage@customerstatus.com for further instructions.

Do You Have Questions About the Flawless Hair Device?

Over the years, we’ve written about dozens of hair removal devices that all claim to help you achieve flawlessly smooth skin, better and faster than the competition.

Due to our experience evaluating these similar product claims, as well as having personally used various facial hair removal devices, we were left with several important unanswered questions after browsing the Flawless website. You might too, so let’s help you find some answers:

First, exactly how does the device work? After some digging, we learned that Flawless utilizes a single spinning razor head, similar to what you’d commonly find on much larger men’s and women’s electric models.

The device’s outer mesh screen works to gently lift hair, while the fast-spinning “wire” (according to customer support) underneath quickly cuts it. While these types of electric heads can potentially reduce irritation for those with sensitive skin, they don’t have reputations for cutting as close as traditional razor blades.

How is it powered? Flawless uses a single AA battery. One is included with your order, although customer service verified it is not rechargeable (you can purchase one on your own).

Can Flawless be disassembled and cleaned? After all, face razors have lots of nooks and crannies that collect hair, skin cells, product residue, and other gunk, creating a buffet for nasty bacteria. That smorgasbord of bacteria can then lead to acne and clogged pores.

Pro tip: It’s worth noting that gold (even gold plate) has antibacterial properties that make it difficult for those nasty buggers to breed on the metal’s surface. However, that doesn’t extend to clumps of gunk that get stuck in hard-to-clean areas of the device, so you’re still creating a somewhat unsanitary scenario.

Basically, anything you’re pressing up against your face every day should be nice and sanitary—or disposable.

With all of this in mind, customer service verified that Flawless’ screen can be removed to clean out any accumulated debris. The company also sells two-packs of replacement heads for $7.99.

Comparing the Flawless Hair Removal Device to the Competition

Since we’ve learned that the Flawless device works like a single electric spinning razor to remove hair instantly and painlessly, we searched Google for “women’s electric face razor” and found the following results (chosen at random to provide a broad cross section of the competition):

  • Philips Women's Precision Perfect Electric Trimmer for $10
  • Remington Smooth & Silky Women’s 2-in-1 Dual Blade Trimmer for $10
  • Panasonic Ear/Nose/Eyebrow Trimmer for $17
  • Panasonic Close Curves Wet/Dry Lady Shaver for $19
  • Conair Satiny Smooth, All-in-One Ladies' Personal Groomer for $26

Which of these is best? As with most purchasing decisions—but perhaps especially when it comes to beauty products—the answer to this will largely depend on your needs and preferences.

For example, if you’re looking for something small, discreet, and not necessarily immediately identifiable as a razor/groomer, your options are largely limited to Flawless and the Panasonic Ear/Nose/Eyebrow Trimmer. However, the latter appears to feature a much smaller head, which might make it ideal for super-close touchups, but less ideal for larger areas.

If you’re looking for something that can be used for regular shaving and touch-ups, more traditional razors like the Panasonic Close Curves and Conair Satiny Smooth might fit the bill. However, they’re not exactly small, so people would probably stare if you whipped them out in public and commenced with some quick touch-ups. They’re also among the most expensive.

Perhaps splitting the difference is electric blade trimmers like the Remington Smooth & Silky, which, while they're not always designed as sleek as Flawless, can be found for about half the price.

Finally, another consideration is that much of Flawless' competition can be found at local retailers with beauty sections, which could put something in your hands faster, while potentially saving S&H charges.

Final Thoughts: Is the Finishing Touch Flawless Hair Removal Device Right for You?

Even if your upper lip doesn’t grow a shadow of fuzz, there are plenty of potential benefits to using an electric facial razor. Your skin can feel smoother (although you won’t achieve quite as close a shave as a traditional razor), your makeup may glide on better, and your skin will get a light exfoliation.

However, as we just mentioned, stirring up hair bits and skin cells is a dirty job. Which means that electric face razors don’t last forever even when they can be cleaned.

Sure, none of the alternative options feature a similarly attractive lipstick case-like design as the Flawless hair removal device. So, if you’re interested in an electric razor that can blend in with the contents of your purse, Flawless might be a great fit for you.

And if it’s not, the manufacturer stands behind it with a 60-day refund policy.

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31 Consumer Reviews for Flawless by Finishing Touch

Average Consumer Rating: 3.3
Rating Snapshot:
5 star: 18 4 star: 0 3 star: 0 2 star: 0 1 star:  13
Bottom Line: 61% would recommend it to a friend
Showing 1-11 of 31
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  • 5 out 5 people found this review helpful

    Flawless one time use flop!

    I purchased this shaver and only used it for a brief moment, and then it stopped. I took the head off to see if it had any hair in it (hard to imagine since I had only used it for less than a minute), and it would never work again! It runs when the head is off, but once the head is back on, it stops completely. What a flop!

    Bottom Line: No, I would not recommend this to a friend

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    • Jan 18, 2018

      Neli

      Exactly the same thing happened to me. It is just a waste of money. It’s a shame, I think the idea behind is pretty good.

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  • 6 out 6 people found this review helpful

    Terrible company

    • Lincoln, England,
    • Jan 6, 2018
    • Verified Reviewer

    Very flimsy, cheap gadget. Mine didn't work on arrival, but Living Chic wouldn't help as I didn't have the outer packaging, even though I explained that this was thrown out as it was wrapped as a Christmas present. And I had sent them photos and a video of the faulty item, photos of the box and order number as requested. Terrible company, and poor, cheap, and useless item.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Love it!

    • New Jersey,
    • Jan 4, 2018
    • Verified Reviewer

    I saw in a store and bought two; for me and my daughter-in-law, since she waxes her face. I tried mine first to see how works. I was amazed how it did. Every hair was gone and skin was so smooth. I gave her one and she LOVES it. No more waxing for her she said. It even removed her sideburns. Five minutes and she was done. Now my sister has ordered one for herself. It was fast and worked great.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 4 people found this review helpful

    Love this!

    • Tacoma, WA,
    • Jan 2, 2018
    • Verified Reviewer

    We saw it advertised on TV and thought, "Why not try it?" So my sister, my daughter, and I all got one.

    I'm post-menopausal and have some coarse, black (and now some white) whiskers on my chin and upper lip. Flawless takes care of them so nicely. I found I can use a little pressure when using it, and it doesn't hurt at all. There is no redness after use, no worry about nicks, nothing. And I have stopped that painful plucking, too! Now, I know the ads show women using it on their faces, but (ahem) I tried it on my arm-pits (because when you get old, they tend to wrinkle and are a bit difficult to shave using a regular razor) and it worked beautifully! Then I got daring and used it on my legs. Same results!

    The only thing you have to do is make sure you wash and dry before you use it, and then take the little cap off and clean out the little reservoir on top each time. I blow through the cap to remove any little hairs that might have stuck there, but generally there is nothing in the cap to worry about. So yeah, it works just like they say it does!

    Bottom Line: Yes, I would recommend this to a friend

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  • 8 out 9 people found this review helpful

    "Crap-tacular"

    I bought three of these. One did not work at all. It would not even turn on. The second and third came on but removed ZERO hair. I moved it in a clockwise and counterclockwise motion, and not one single hair was removed. Not from my face arm or leg.

    Total scam!

    Bottom Line: No, I would not recommend this to a friend

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  • 34 out 36 people found this review helpful

    They sent me a used one

    • Perth, WA,
    • Nov 20, 2017
    • Verified Reviewer

    I was so excited to receive this product, and once I opened it, I was sick to the core that there were small black hairs all over the packaging. YUCK! They had sent me a used one!

    It takes 48 hours for them to respond to you, and after a lot of backwards and forwards of them telling me that they are sorry, and that they will look at my feedback to better their service in future (not sure how that is going to help me in any way as I won't be buying from this scam of a company) they have refunded me the cost of the product but have not reimbursed me the postage and all other fees.

    So I have now got a product that I won't use, and it has cost me money. I'm not happy with this company at all. I purchased this from Love Living Chic.

    Bottom Line: No, I would not recommend this to a friend

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  • 19 out 21 people found this review helpful

    Works great on the go

    • West Virginia,
    • Nov 20, 2017
    • Verified Reviewer

    It is an awesome tool; it works great on the go and makes your skin smooth and soft. And, by the way, you can get it way cheaper at your local Dollar General store. Thanks for a great product.

    Bottom Line: Yes, I would recommend this to a friend

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  • 14 out 15 people found this review helpful

    Brilliant

    • Waikato, New Zealand,
    • Nov 11, 2017
    • Verified Reviewer

    I just bought it and am totally thrilled with the product. It is very light and as it says removes the hair nicely and can be done at any time as there is no reddening of the skin. I am so glad I can get rid of waxes and have told all my friends about it!

    Bottom Line: Yes, I would recommend this to a friend

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  • 18 out 19 people found this review helpful

    Flawless is great!

    • Graceville, FL,
    • Nov 9, 2017
    • Verified Reviewer

    I wasn't sure if the Flawless Finishing Touch was right for me or not. Years ago I had a hair remover similar to this but bigger, which caused a lot of pain and I threw it away after the first use. Today I bought the Flawless and fell in love with it. No pain, easy to use, and leaves my skin soft. I would highly recommend this product. I give it 5 stars!

    Bottom Line: Yes, I would recommend this to a friend

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  • 19 out 20 people found this review helpful

    Love Flawless

    • Riverside, CA,
    • Nov 5, 2017
    • Verified Reviewer

    I just purchased Finishing Touch Flawless from CVS for $19.99 plus CA tax after reading all the pros and cons here on HighYa.com. Guess what? I love it. Easy to install the battery, easy to use, easy to clean and it works wonderfully. I got tired of tweezing chin hairs and made the purchase. So glad I did. Flawless only took a small amount of time and covered the whole chin and neck area. Wonderful.

    Bottom Line: Yes, I would recommend this to a friend

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    • Jan 6, 2018

      Sandy Ford

      Does your hair come back thicker? I'm really worried about it.

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  • 16 out 16 people found this review helpful

    Love this

    I love this little machine. I just bought it, used it, and love it. My face feels so smooth. And it is easy to clean. I will definitely recommend this to anyone. It fits into my purse with no problem, and I carry a small purse. No one will ever know what it is unless you show them.

    Bottom Line: Yes, I would recommend this to a friend

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