What Is Flawless by Finishing Touch?

By Autumn Yates
HighYa Staff Updated on: Jul 14, 2017

Flawless by Finishing Touch is a facial hair remover that promises to instantly—and painlessly—end your struggle with stray facial hairs, upper lip and cheek fuzz, and unruly brows.

At first glance, the Flawless facial hair remover looks like a large tube of lipstick featuring a pearly white outer case that’s accented with 18-karat gold plate.

Slip open the Flawless facial hair remover’s tube, though, and you’ll see another lipstick-like apparatus that’s also plated in gold. According to the company, the precious metal isn’t just for decoration—it’s also touted to be hypoallergenic and easier on sensitive skin.

At the press of a button, the Finish Touch Flawless turns on both its hair removal head and a small LED flashlight that helps you groom with precision even in low lighting.

How to Use Finishing Touch Flawless Hair Remover

According to the website, you’ll touch Flawless’ mechanical head to your skin and gently move it in a circular motion to remove any unwanted hair. Finishing Touch states that the device is gentle and safe to the touch, so there’s no risk of nicks, cuts, or irritation.

The result, they tell us, is immediately smooth skin—without the pain or redness associated with waxing.

Finishing Touch Flawless can be used anywhere you have unwanted hair, including your chin, cheeks, upper lip, and temple. It can also be used to clean up your brow shape or correct a low hairline, or on your arms and legs (though that could take awhile, based on the head’s small size—more about this soon).

Basically, the company claims you can use the Flawless hair removal device anywhere that you need a touch-up. And, unlike waxing, there’s no need to wait in between treatments, since you can use it every day, if needed.

The cordless device was designed with discretion and portability in mind, says Finishing Touch, so that you’re just as comfortable using the facial hair remover while out and about as you would be in the privacy of your own home. Are customers reporting this same ease of use?

What Can We Learn From Customer Reviews for the Flawless Hair Removal Tool?

Based on 200 reviews, Amazon customers had given the device a slightly lower average rating of 4.4 stars, mirroring many of the same compliments found here. On the other hand, the comparatively few complaints frequently seemed to reference less-than-stellar results.

The Finishing Touch Flawless hair remover is manufactured and sold by Idea Village, the same As Seen On TV brand who also sells the Yes! body hair removal device.

Idea Village is not accredited with the Better Business Bureau; however, the company holds an A+ rating (as of July 2017). This is based on more than 100 customer complaints, most of which were related to refund issues, although representative seemed to respond quickly with resolutions.

Finishing Touch Flawless Pricing and Return Policy

The Flawless hair removal device is available for purchase directly from the manufacturer at a price of $19.99, plus $5.99 processing and handling, totaling $25.98. Note that you won’t be charged additional S&H if you order additional devices, and that sales tax will be applied to orders from CA, NJ, and NV.

You can also order Flawless through Amazon.com for less than $25.

What if you don’t like your Flawless hair removal device?

According to the website, direct customers are protected by a 60-day money back guarantee (minus P&H), while Amazon customers have 30 days to return. Idea Village’s customer service department can be reached at 866-972-4739 or ideavillage@customerstatus.com for further instructions.

Important Things to Consider Before Buying the Flawless Hair Device

The Flawless hair removal device is available for purchase directly from the manufacturer at a price of $19.99, plus $5.99 processing and handling, totaling $25.98. Note that you won’t be charged additional S&H if you order additional devices, and that sales tax will be applied to orders from CA, NJ, and NV.

You can also order Flawless through Amazon.com for less than $25.

What if you don’t like your Flawless hair removal device?

According to the website, direct customers are protected by a 60-day money back guarantee (minus P&H), while Amazon customers have 30 days to return. Idea Village’s customer service department can be reached at 866-972-4739 or ideavillage@customerstatus.com for further instructions.

Do You Have Questions About the Flawless Hair Device?

Over the years, we’ve written about dozens of hair removal devices that all claim to help you achieve flawlessly smooth skin, better and faster than the competition.

Due to our experience evaluating these similar product claims, as well as having personally used various facial hair removal devices, we were left with several important unanswered questions after browsing the Flawless website. You might too, so let’s help you find some answers:

First, exactly how does the device work? After some digging, we learned that Flawless utilizes a single spinning razor head, similar to what you’d commonly find on much larger men’s and women’s electric models.

The device’s outer mesh screen works to gently lift hair, while the fast-spinning “wire” (according to customer support) underneath quickly cuts it. While these types of electric heads can potentially reduce irritation for those with sensitive skin, they don’t have reputations for cutting as close as traditional razor blades.

How is it powered? Flawless uses a single AA battery. One is included with your order, although customer service verified it is not rechargeable (you can purchase one on your own).

Can Flawless be disassembled and cleaned? After all, face razors have lots of nooks and crannies that collect hair, skin cells, product residue, and other gunk, creating a buffet for nasty bacteria. That smorgasbord of bacteria can then lead to acne and clogged pores.

Pro tip: It’s worth noting that gold (even gold plate) has antibacterial properties that make it difficult for those nasty buggers to breed on the metal’s surface. However, that doesn’t extend to clumps of gunk that get stuck in hard-to-clean areas of the device, so you’re still creating a somewhat unsanitary scenario.

Basically, anything you’re pressing up against your face every day should be nice and sanitary—or disposable.

With all of this in mind, customer service verified that Flawless’ screen can be removed to clean out any accumulated debris. The company also sells two-packs of replacement heads for $7.99.

Comparing the Flawless Hair Removal Device to the Competition

Since we’ve learned that the Flawless device works like a single electric spinning razor to remove hair instantly and painlessly, we searched Google for “women’s electric face razor” and found the following results (chosen at random to provide a broad cross section of the competition):

  • Philips Women's Precision Perfect Electric Trimmer for $10
  • Remington Smooth & Silky Women’s 2-in-1 Dual Blade Trimmer for $10
  • Panasonic Ear/Nose/Eyebrow Trimmer for $17
  • Panasonic Close Curves Wet/Dry Lady Shaver for $19
  • Conair Satiny Smooth, All-in-One Ladies' Personal Groomer for $26

Which of these is best? As with most purchasing decisions—but perhaps especially when it comes to beauty products—the answer to this will largely depend on your needs and preferences.

For example, if you’re looking for something small, discreet, and not necessarily immediately identifiable as a razor/groomer, your options are largely limited to Flawless and the Panasonic Ear/Nose/Eyebrow Trimmer. However, the latter appears to feature a much smaller head, which might make it ideal for super-close touchups, but less ideal for larger areas.

If you’re looking for something that can be used for regular shaving and touch-ups, more traditional razors like the Panasonic Close Curves and Conair Satiny Smooth might fit the bill. However, they’re not exactly small, so people would probably stare if you whipped them out in public and commenced with some quick touch-ups. They’re also among the most expensive.

Perhaps splitting the difference is electric blade trimmers like the Remington Smooth & Silky, which, while they're not always designed as sleek as Flawless, can be found for about half the price.

Finally, another consideration is that much of Flawless' competition can be found at local retailers with beauty sections, which could put something in your hands faster, while potentially saving S&H charges.

Final Thoughts: Is the Finishing Touch Flawless Hair Removal Device Right for You?

Even if your upper lip doesn’t grow a shadow of fuzz, there are plenty of potential benefits to using an electric facial razor. Your skin can feel smoother (although you won’t achieve quite as close a shave as a traditional razor), your makeup may glide on better, and your skin will get a light exfoliation.

However, as we just mentioned, stirring up hair bits and skin cells is a dirty job. Which means that electric face razors don’t last forever even when they can be cleaned.

Sure, none of the alternative options feature a similarly attractive lipstick case-like design as the Flawless hair removal device. So, if you’re interested in an electric razor that can blend in with the contents of your purse, Flawless might be a great fit for you.

And if it’s not, the manufacturer stands behind it with a 60-day refund policy.

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86 Consumer Reviews for Flawless by Finishing Touch

Average Consumer Rating: 2.8
Rating Snapshot:
5 star: 33 4 star: 3 3 star: 2 2 star: 7 1 star:  41
Bottom Line: 43% would recommend it to a friend
Showing 1-11 of 86
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  • 1 out 1 people found this review helpful

    Save your money!

    • Granger, IN,
    • Sep 17, 2018
    • Verified Reviewer

    I’ve had this product for a little over a month. I use it on my eyebrows, and although it works somewhat, it’s not very good. I only use on fine and small growth. I have tried twice to empty it following directions. After emptying, it is impossible to put back together. I finally gave up and had my husband try. The first time he tried, he finally got it. Today I used it and emptied it. I could not get it back together. My husband has been working on it for 15 minutes. He is about to give up. I’m ready to just throw it away!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 2 people found this review helpful

    This does not last

    • Michigan,
    • Sep 8, 2018
    • Verified Reviewer

    I've purchased two of these in the past three months. They only work for less than a month...battery goes down fast and other batteries don't work. It's a nice little shaver but I can't afford to buy them every other month.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Don't waste your money

    • Lititz, PA,
    • Sep 6, 2018
    • Verified Reviewer

    I tried Flawless Brows today. My mother gave it to me after she bought it because even with the light on it she couldn’t see to use it. I tried it, and it didn’t take off any hair. A real waste of money there. I will be going back to the salon tomorrow so I can actually have my brows taken care of.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Loved it

    • Eustis, FL,
    • Aug 25, 2018
    • Verified Reviewer

    I have had threading done to remove the hair on my face, which is painful and irritates my skin severely for weeks after I have it done. So this Flawless Hair Remover worked very well for me. I was shocked that all the hair was removed from my face, and with no pain! I was so excited and happy I could not wait to show my husband the results! He loved the results of no facial hair! Thank you!

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Trouble getting the cap back on

    • Bradenville, PA,
    • Aug 22, 2018
    • Verified Reviewer

    I bought Finishing Touch at a drug store, so I don't have an order number. The product works as long as you can get the cap back on it after you clean it. Is there is a trick to it? I haven't found it.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Crooks who take money and send broken goods

    • London, England,
    • Aug 22, 2018
    • Verified Reviewer

    In November 2017, I purchased the Flawless facial hair remover. It arrived in January and fell to bits. I contacted the seller who asked for photos. I sent them. They have not replaced it nor refunded my money, and have been completely ignored. Shocking!

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    Product does not work

    • Salinas, CA,
    • Aug 17, 2018
    • Verified Reviewer

    Did I receive a defective product? It does not do what advertisement states. It does NOT remove hair easily or flawlessly. A waste of money but a great concept, though. I hope they improve the product.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    Does it make your face flawless?

    • Birmingham, England,
    • Aug 17, 2018
    • Verified Reviewer

    I was not too sure if it would work, but I thought that if I didn't try it, then I wouldn't know one way or another. So after purchasing one, I was eager to try it.

    Yes, it does cut the hair and was very easy to use. However, it did leave fine stubble.

    So does Flawless leave my face flawless? In one would - NO.

    I am very dissapointed.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    It leaves stubble

    • California,
    • Aug 16, 2018
    • Verified Reviewer

    I wanted to try Flawless brows. I used to have my brows waxed, but it was getting expensive. So I thought why not buy Flawless brows and save myself some money. Well, I bought the product, brought it home, carefully read the instructions and used it. Not more than 24 hours later I noticed stubble. And I thought stubble, really? Hmmm, I believe the back of the box states hair will not grow back thicker, nothing about stubble. I am not happy and will be returning the product.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 14 people found this review helpful

    It is only a shaver, not a hair removal appliance

    • California,
    • Aug 12, 2018
    • Verified Reviewer

    I purchased this item because it claims to be a "facial hair remover." I thought it would remove the hair, so I tried it this morning before I read the reviews. I wish I hadn't used it, because now, instead of a few light-colored hairs on my chin, I will have old-man's stubble? Unbelievable. Once I waxed my chin for a few errant hairs, and for years I have had to pluck the zillion or so hairs that grew back. Way worse than before waxing. I finally got it under control, and then I bought Flawless yesterday. I would never have bought this if I had known it is a compact "shaver." Very upset, and I know I will be paying for using this for years to come. Worse than waxing...

    Bottom Line: No, I would not recommend this to a friend

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  • 23 out 23 people found this review helpful

    Flawless for facial hair removing

    • Aug 2, 2018
    • Verified Reviewer

    I wish I knew how to post a picture of my face after using this product for five days. I can't even go to the store because of the way my face looks. I have never had acne or anything, and I am 55 years old! I look like a damn meth head. There are approximately 22 red bumps all over my forehead and face. I look like a monster!

    Bottom Line: No, I would not recommend this to a friend

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