What Is Flawless by Finishing Touch?

By Autumn Yates
HighYa Staff
Updated on: Jul 14, 2017

Flawless by Finishing Touch is a facial hair remover that promises to instantly—and painlessly—end your struggle with stray facial hairs, upper lip, and cheek fuzz, and unruly brows.

At first glance, the Flawless facial hair remover looks like a large tube of lipstick featuring a pearly white outer case that’s accented with 18-karat gold plate.

Slip open the Flawless facial hair remover’s tube, though, and you’ll see another lipstick-like apparatus that’s also plated in gold. According to the company, the precious metal isn’t just for decoration—it’s also touted to be hypoallergenic and easier on sensitive skin.

At the press of a button, the Finish Touch Flawless turns on both its hair removal head and a small LED flashlight that helps you groom with precision even in low lighting.

How to Use Finishing Touch Flawless Hair Remover

According to the website, you’ll touch Flawless’ mechanical head to your skin and gently move it in a circular motion to remove any unwanted hair. Finishing Touch states that the device is gentle and safe to the touch, so there’s no risk of nicks, cuts, or irritation.

The result, they tell us, is immediately smooth skin—without the pain or redness associated with waxing.

Finishing Touch Flawless can be used anywhere you have unwanted hair, including your chin, cheeks, upper lip, and temple. It can also be used to clean up your brow shape or correct a low hairline, or on your arms and legs (though that could take a while, based on the head’s small size—more about this soon).

Basically, the company claims you can use the Flawless hair removal device anywhere that you need a touch-up. And, unlike waxing, there’s no need to wait in between treatments, since you can use it every day if needed.

The cordless device was designed with discretion and portability in mind, says Finishing Touch, so that you’re just as comfortable using the facial hair remover while out and about as you would be in the privacy of your own home. Are customers reporting this same ease of use?

What Can We Learn from Customer Reviews for the Flawless Hair Removal Tool?

Based on 200 reviews, Amazon customers had given the device a slightly lower average rating of 4.4 stars, mirroring many of the same compliments found here. On the other hand, the comparatively few complaints frequently seemed to reference less-than-stellar results.

The Finishing Touch Flawless hair remover is manufactured and sold by Idea Village, the same As Seen On TV brand who also sells the Yes! body hair removal device.

Idea Village is not accredited with the Better Business Bureau; however, the company holds an A+ rating (as of August 2019). This is based on more than 60 customer complaints, most of which were related to refund issues, although a representative seemed to respond quickly with resolutions.

Finishing Touch Flawless Pricing and Return Policy

The Flawless hair removal device is available for purchase directly from the manufacturer at a price of $19.99, plus $5.99 processing and handling, totaling $25.98. Note that you won’t be charged additional S&H if you order additional devices and that sales tax will be applied to orders from CA, NJ, and NV.

You can also order Flawless through Amazon.com for less than $25.

What if you don’t like your Flawless hair removal device?

According to the website, direct customers are protected by a 60-day money-back guarantee (minus P&H), while Amazon customers have 30 days to return. Idea Village’s customer service department can be reached at 866-972-4739 or ideavillage@customerstatus.com for further instructions.

Important Things to Consider Before Buying the Flawless Hair Device

The Flawless hair removal device is available for purchase directly from the manufacturer at a price of $19.99, plus $5.99 processing and handling, totaling $25.98. Note that you won’t be charged additional S&H if you order additional devices and that sales tax will be applied to orders from CA, NJ, and NV.

You can also order Flawless through Amazon.com for less than $25.

What if you don’t like your Flawless hair removal device?

According to the website, direct customers are protected by a 60-day money-back guarantee (minus P&H), while Amazon customers have 30 days to return. Idea Village’s customer service department can be reached at 866-972-4739 or ideavillage@customerstatus.com for further instructions.

Additional Questions About the Flawless Hair Device

Over the years, we’ve written about dozens of hair removal devices that all claim to help you achieve flawlessly smooth skin, better and faster than the competition.

Due to our experience evaluating these similar product claims, as well as having personally used various facial hair removal devices, we were left with several important unanswered questions after browsing the Flawless website. You might too, so let’s help you find some answers:

First, exactly how does the device work? After some digging, we learned that Flawless utilizes a single spinning razor head, similar to what you’d commonly find on much larger men’s and women’s electric models.

The device’s outer mesh screen works to gently lift hair, while the fast-spinning “wire” (according to customer support) underneath quickly cuts it. While these types of electric heads can potentially reduce irritation for those with sensitive skin, they don’t have reputations for cutting as close as traditional razor blades.

How is it powered? Flawless uses a single AA battery. One is included with your order, although customer service verified it is not rechargeable (you can purchase one on your own).

Can Flawless be disassembled and cleaned? After all, face razors have lots of nooks and crannies that collect hair, skin cells, product residue, and other gunk, creating a buffet for nasty bacteria. That smorgasbord of bacteria can then lead to acne and clogged pores.

Pro tip: It’s worth noting that gold (even gold plate) has antibacterial properties that make it difficult for those nasty buggers to breed on the metal’s surface. However, that doesn’t extend to clumps of gunk that get stuck in hard-to-clean areas of the device, so you’re still creating a somewhat unsanitary scenario.

Basically, anything you’re pressing up against your face every day should be nice and sanitary—or disposable.

With all of this in mind, customer service verified that Flawless’ screen can be removed to clean out any accumulated debris. The company also sells two-packs of replacement heads for $7.99.

Comparing the Flawless Hair Removal Device to the Competition

Since we’ve learned that the Flawless device works like a single electric spinning razor to remove hair instantly and painlessly, we searched Google for “women’s electric face razor” and found the following results (chosen at random to provide a broad cross-section of the competition):

  • Philips Women's Precision Perfect Electric Trimmer for $10
  • Remington Smooth & Silky Women’s 2-in-1 Dual Blade Trimmer for $10
  • Panasonic Ear/Nose/Eyebrow Trimmer for $17
  • Panasonic Close Curves Wet/Dry Lady Shaver for $19
  • Conair Satiny Smooth, All-in-One Ladies' Personal Groomer for $26

Which of these is best? As with most purchasing decisions—but perhaps especially when it comes to beauty products—the answer to this will largely depend on your needs and preferences.

For example, if you’re looking for something small, discreet, and not necessarily immediately identifiable as a razor/groomer, your options are largely limited to Flawless and the Panasonic Ear/Nose/Eyebrow Trimmer. However, the latter appears to feature a much smaller head, which might make it ideal for super-close touchups, but less ideal for larger areas.

If you’re looking for something that can be used for regular shaving and touch-ups, more traditional razors like the Panasonic Close Curves and Conair Satiny Smooth might fit the bill. However, they’re not exactly small, so people would probably stare if you whipped them out in public and commenced with some quick touch-ups. They’re also among the most expensive.

Perhaps splitting the difference is electric blade trimmers like the Remington Smooth & Silky, which, while they're not always designed as sleek as Flawless, can be found for about half the price.

Finally, another consideration is that much of Flawless' competition can be found at local retailers with beauty sections, which could put something in your hands faster, while potentially saving S&H charges.

Final Thoughts: Is the Finishing Touch Flawless Hair Removal Device Right for You?

Even if your upper lip doesn’t grow a shadow of fuzz, there are plenty of potential benefits to using an electric facial razor. Your skin can feel smoother (although you won’t achieve quite as close a shave as a traditional razor), your makeup may glide on better, and your skin will get a light exfoliation.

However, as we just mentioned, stirring up hair bits and skin cells is a dirty job. Which means that electric face razors don’t last forever even when they can be cleaned.

Sure, none of the alternative options feature a similarly attractive lipstick case-like design as the Flawless hair removal device. So, if you’re interested in an electric razor that can blend in with the contents of your purse, Flawless might be a great fit for you.

And if it’s not, the manufacturer stands behind it with a 60-day refund policy.

» Recommended Reading: 2019 Best Epilator Buying Guide

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Read 123 Flawless by Finishing Touch Customer Reviews and Complaints

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Average Consumer Rating: 2.7
Rating Snapshot:
5 star: 40 4 star: 8 3 star: 3 2 star: 13 1 star:  59
Bottom Line: 41% would recommend it to a friend
Showing 1-11 of 123
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  • 2 out 2 people found this review helpful

    Junk

    I bought this thing and well, in order for it to work you must use it daily. It doesn't pull the hair out by the root. It just trims it and I still have to use tweezers to finish up. If I can find the store receipt I will return it.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Everyday

    • Illinois,
    • Aug 15, 2019
    • Verified Reviewer

    I have to do it every day and who has time for that. I'm better off waxing, I may take longer but at least it's not every day. Also the top came off, I put it on but it comes off as soon as I turn it on.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Fabulous!

    • Nashville, TN,
    • Aug 14, 2019
    • Verified Reviewer

    At first, I was timid. (Difficult to try new things as a 65-year-old senior.) And, some of the reviews were scary. I can say 100% this product is fabulous. Took only 8 minutes to gently do both legs.

    No bleeding as some reviews have said. Nothing like that. Just used a gentle circular motion.

    Why only a 4 and not a 5? It was a "tad noisy." (That's just me.)

    And, they sent an extra head for the future! (Maybe for next year?)

    This is my third flawless product, and yes, I am a "happy camper." It did take 12 days to arrive after the order. No biggie.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Flawless products is a scam

    • Aug 5, 2019
    • Verified Reviewer

    I bought it at Kohl’s and used under my arms, and it made me break out in red bumps. I used on my legs and within 2 days, I had more hair on legs than what I took off. Bikini area, I broke out in red bumps as well. I took back. All these Flawless products are crap.

    No rating.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Disappointed

    • Illinois,
    • Aug 1, 2019
    • Verified Reviewer

    I bought my Flawless facial hair remover about 1 month ago. I used it about 3 times. It worked well, but when I went to use it again it did not work. It wouldn’t turn on. I thought the battery was out, so I placed in a new battery, and it still didn’t work.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 4 people found this review helpful

    I have several of the Flawless

    • Lincolton, NC,
    • Jul 2, 2019
    • Verified Reviewer

    I love all of my Flawless. My Flawless for legs is GREAT and the one for the lips is wonderful, no more waxing for me. But the last one I bought was not worth buying, the Flawless Body is not worth anything, I was really disappointed with it. Please DO NOT waste your money on it.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 6 people found this review helpful

    Very expensive for such a disappointing result

    • New South Wales, Australia,
    • Jun 11, 2019
    • Verified Reviewer

    I had such high expectations for this product to remove my slight facial fuzz (it is fine and light hair, not heavy and thick) and the few facial hairs I have. It took AGES to remove the upper lip fuzz, and not very successfully either. I had to keep going over and over the same areas because the blade was so ineffectual. Practically useless on the few coarser hairs I have, so I will continue plucking them. The unit actually starts to heat up and smell funny after only a couple of minutes. Absolute waste of money. Much better (and cheaper) results from an ordinary razor.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 5 people found this review helpful

    Is not remotely painless

    • Illinois,
    • Jun 7, 2019
    • Verified Reviewer

    I have very light eyebrows so they're difficult to see. So I bought this. This not only feels like it's cutting me but it feels like it's burning me as well. I can't use it because not only is it extremely painful, it's not very effective so there's no point in going through the pain. It's a shame too since the one for the legs works well, but I bought a cheaper imitation to Finishing Touch. Maybe that's why.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 4 people found this review helpful

    Flawless by Finishing Touch

    • Vermont,
    • May 18, 2019
    • Verified Reviewer

    I would love to give a review on this product, but the order I put in on April 29th hasn't been received yet. It sat in Union City, California for over a week (?), and it now languishes in Westborough, Massachusetts. I was supposed to receive it on May 11th and checked on that date to see where it was and they told me that had an "issue" and it would be received within 24-48 hours.

    Well, here it is the end of day on May 13th and I still haven't received it. I was told by "Mary" in customer service (and I use the phrase very loosely) that there was nothing she could do. I told her if I didn't receive it by tomorrow, I didn't want it anymore and that I would have them refund my credit card - they charged my card $30 on April 30th! She said the only way it was coming back is if it wasn't accepted. Really? How many people are home to accept their packages during the week? GRRRRRR...

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 8 people found this review helpful

    Horrible product

    • Asbury, NJ,
    • Apr 3, 2019
    • Verified Reviewer

    After using your product over the last six months, my facial hair has grown back quicker, darker, and thicker. I was searching for a better way than plucking my brows. Your product made my skin dry, flaky, and itchy.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 6 people found this review helpful

    Not sure what the fuss is about

    • United Kingdom,
    • Apr 3, 2019
    • Verified Reviewer

    I own one of these. I can't understand what the fuss is - it's basically a lipstick shaped shaver. It is discreet and useful for use in an emergency, but in common with most shavers, you get a smooth skin - initially - followed by stubble within a day or two!

    I have fair hair and fairish skin, so I don't think I'd regard my hair growth as a challenge.

    As I say, it's quite discreet, so it may suit some people in certain situations.

    Not entirely sure I can recommend it, but as the choice is yes/no, I'll say no, as it's spent most of the time forgotten in a drawer. The choice is yours though.

    Bottom Line: No, I would not recommend this to a friend

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