What Is Flawless by Finishing Touch?

By Autumn Yates
HighYa Staff Updated on: Jul 14, 2017

Flawless by Finishing Touch is a facial hair remover that promises to instantly—and painlessly—end your struggle with stray facial hairs, upper lip and cheek fuzz, and unruly brows.

At first glance, the Flawless facial hair remover looks like a large tube of lipstick featuring a pearly white outer case that’s accented with 18-karat gold plate.

Slip open the Flawless facial hair remover’s tube, though, and you’ll see another lipstick-like apparatus that’s also plated in gold. According to the company, the precious metal isn’t just for decoration—it’s also touted to be hypoallergenic and easier on sensitive skin.

At the press of a button, the Finish Touch Flawless turns on both its hair removal head and a small LED flashlight that helps you groom with precision even in low lighting.

How to Use Finishing Touch Flawless Hair Remover

According to the website, you’ll touch Flawless’ mechanical head to your skin and gently move it in a circular motion to remove any unwanted hair. Finishing Touch states that the device is gentle and safe to the touch, so there’s no risk of nicks, cuts, or irritation.

The result, they tell us, is immediately smooth skin—without the pain or redness associated with waxing.

Finishing Touch Flawless can be used anywhere you have unwanted hair, including your chin, cheeks, upper lip, and temple. It can also be used to clean up your brow shape or correct a low hairline, or on your arms and legs (though that could take awhile, based on the head’s small size—more about this soon).

Basically, the company claims you can use the Flawless hair removal device anywhere that you need a touch-up. And, unlike waxing, there’s no need to wait in between treatments, since you can use it every day, if needed.

The cordless device was designed with discretion and portability in mind, says Finishing Touch, so that you’re just as comfortable using the facial hair remover while out and about as you would be in the privacy of your own home. Are customers reporting this same ease of use?

What Can We Learn From Customer Reviews for the Flawless Hair Removal Tool?

Based on 200 reviews, Amazon customers had given the device a slightly lower average rating of 4.4 stars, mirroring many of the same compliments found here. On the other hand, the comparatively few complaints frequently seemed to reference less-than-stellar results.

The Finishing Touch Flawless hair remover is manufactured and sold by Idea Village, the same As Seen On TV brand who also sells the Yes! body hair removal device.

Idea Village is not accredited with the Better Business Bureau; however, the company holds an A+ rating (as of July 2017). This is based on more than 100 customer complaints, most of which were related to refund issues, although representative seemed to respond quickly with resolutions.

Finishing Touch Flawless Pricing and Return Policy

The Flawless hair removal device is available for purchase directly from the manufacturer at a price of $19.99, plus $5.99 processing and handling, totaling $25.98. Note that you won’t be charged additional S&H if you order additional devices, and that sales tax will be applied to orders from CA, NJ, and NV.

You can also order Flawless through Amazon.com for less than $25.

What if you don’t like your Flawless hair removal device?

According to the website, direct customers are protected by a 60-day money back guarantee (minus P&H), while Amazon customers have 30 days to return. Idea Village’s customer service department can be reached at 866-972-4739 or ideavillage@customerstatus.com for further instructions.

Important Things to Consider Before Buying the Flawless Hair Device

The Flawless hair removal device is available for purchase directly from the manufacturer at a price of $19.99, plus $5.99 processing and handling, totaling $25.98. Note that you won’t be charged additional S&H if you order additional devices, and that sales tax will be applied to orders from CA, NJ, and NV.

You can also order Flawless through Amazon.com for less than $25.

What if you don’t like your Flawless hair removal device?

According to the website, direct customers are protected by a 60-day money back guarantee (minus P&H), while Amazon customers have 30 days to return. Idea Village’s customer service department can be reached at 866-972-4739 or ideavillage@customerstatus.com for further instructions.

Do You Have Questions About the Flawless Hair Device?

Over the years, we’ve written about dozens of hair removal devices that all claim to help you achieve flawlessly smooth skin, better and faster than the competition.

Due to our experience evaluating these similar product claims, as well as having personally used various facial hair removal devices, we were left with several important unanswered questions after browsing the Flawless website. You might too, so let’s help you find some answers:

First, exactly how does the device work? After some digging, we learned that Flawless utilizes a single spinning razor head, similar to what you’d commonly find on much larger men’s and women’s electric models.

The device’s outer mesh screen works to gently lift hair, while the fast-spinning “wire” (according to customer support) underneath quickly cuts it. While these types of electric heads can potentially reduce irritation for those with sensitive skin, they don’t have reputations for cutting as close as traditional razor blades.

How is it powered? Flawless uses a single AA battery. One is included with your order, although customer service verified it is not rechargeable (you can purchase one on your own).

Can Flawless be disassembled and cleaned? After all, face razors have lots of nooks and crannies that collect hair, skin cells, product residue, and other gunk, creating a buffet for nasty bacteria. That smorgasbord of bacteria can then lead to acne and clogged pores.

Pro tip: It’s worth noting that gold (even gold plate) has antibacterial properties that make it difficult for those nasty buggers to breed on the metal’s surface. However, that doesn’t extend to clumps of gunk that get stuck in hard-to-clean areas of the device, so you’re still creating a somewhat unsanitary scenario.

Basically, anything you’re pressing up against your face every day should be nice and sanitary—or disposable.

With all of this in mind, customer service verified that Flawless’ screen can be removed to clean out any accumulated debris. The company also sells two-packs of replacement heads for $7.99.

Comparing the Flawless Hair Removal Device to the Competition

Since we’ve learned that the Flawless device works like a single electric spinning razor to remove hair instantly and painlessly, we searched Google for “women’s electric face razor” and found the following results (chosen at random to provide a broad cross section of the competition):

  • Philips Women's Precision Perfect Electric Trimmer for $10
  • Remington Smooth & Silky Women’s 2-in-1 Dual Blade Trimmer for $10
  • Panasonic Ear/Nose/Eyebrow Trimmer for $17
  • Panasonic Close Curves Wet/Dry Lady Shaver for $19
  • Conair Satiny Smooth, All-in-One Ladies' Personal Groomer for $26

Which of these is best? As with most purchasing decisions—but perhaps especially when it comes to beauty products—the answer to this will largely depend on your needs and preferences.

For example, if you’re looking for something small, discreet, and not necessarily immediately identifiable as a razor/groomer, your options are largely limited to Flawless and the Panasonic Ear/Nose/Eyebrow Trimmer. However, the latter appears to feature a much smaller head, which might make it ideal for super-close touchups, but less ideal for larger areas.

If you’re looking for something that can be used for regular shaving and touch-ups, more traditional razors like the Panasonic Close Curves and Conair Satiny Smooth might fit the bill. However, they’re not exactly small, so people would probably stare if you whipped them out in public and commenced with some quick touch-ups. They’re also among the most expensive.

Perhaps splitting the difference is electric blade trimmers like the Remington Smooth & Silky, which, while they're not always designed as sleek as Flawless, can be found for about half the price.

Finally, another consideration is that much of Flawless' competition can be found at local retailers with beauty sections, which could put something in your hands faster, while potentially saving S&H charges.

Final Thoughts: Is the Finishing Touch Flawless Hair Removal Device Right for You?

Even if your upper lip doesn’t grow a shadow of fuzz, there are plenty of potential benefits to using an electric facial razor. Your skin can feel smoother (although you won’t achieve quite as close a shave as a traditional razor), your makeup may glide on better, and your skin will get a light exfoliation.

However, as we just mentioned, stirring up hair bits and skin cells is a dirty job. Which means that electric face razors don’t last forever even when they can be cleaned.

Sure, none of the alternative options feature a similarly attractive lipstick case-like design as the Flawless hair removal device. So, if you’re interested in an electric razor that can blend in with the contents of your purse, Flawless might be a great fit for you.

And if it’s not, the manufacturer stands behind it with a 60-day refund policy.

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102 Consumer Reviews for Flawless by Finishing Touch

Average Consumer Rating: 2.8
Rating Snapshot:
5 star: 38 4 star: 6 3 star: 2 2 star: 8 1 star:  48
Bottom Line: 44% would recommend it to a friend
Showing 1-11 of 102
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  • 1 out 1 people found this review helpful

    Hair grows back too fast

    • Louisiana,
    • Jan 14, 2019
    • Verified Reviewer

    You have to use it every day. Not what I was hoping for. I thought that it would be a couple of days before you had to use it again. I ordered all three of the Finishing Touch products. I am not happy about spending all that money on something that I thought would work better than that.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Does not work.

    • Eighty Four, PA,
    • Jan 7, 2019
    • Verified Reviewer

    If you have to pluck after using, it does not work. I purchased it at a store, not online. I have to pluck because it doesn't work. Don't waste your money. It is painless because it does not work.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Great

    • Arizona,
    • Jan 6, 2019
    • Verified Reviewer

    I just purchased the facial hair remover and find it wonderful. This is my first time using it, but I was impressed. It took both the black and grey hair off my lip painlessly. I bought it from Walgreens.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    A product that does what it promises!

    • California,
    • Jan 5, 2019
    • Verified Reviewer

    I am very happy with both the facial hair AND the brow Flawless Touch products. I have been using mine a couple of times a week, have experienced no irritation and the hairs come off easily. I took them to work to show the girls and I think you will be making more sales!

    Bottom Line: Yes, I would recommend this to a friend

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  • 5 out 6 people found this review helpful

    Love it!

    • Troy, OH,
    • Dec 13, 2018
    • Verified Reviewer

    I have tried so much in taking care of my eyebrows. I hate tweezing! I've done threading, but they took way too much off a couple of times, so I stopped that. I used to get my brows waxed but I think it stretches the skin too much and I am always red when they finished.

    I saw this tool on TV ads a couple of times and never really looked for it anywhere; however, yesterday I walked into Bed, Bath & Beyond and a display was right inside the entrance. I snapped one up and when I got home I immediately tried it. Within a few minutes my eyebrows looked wonderful. It doesn't hurt and I can touch up whenever I want. LOVE IT.

    Bottom Line: Yes, I would recommend this to a friend

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  • 13 out 13 people found this review helpful

    Absolute waste of money!

    I bought it, used it twice, cleaned it after both use...it stopped working. I changed the battery, it still won't work. I took it apart and poked around, still won't work. I will NEVER buy another one.

    It definitely does not deserve even a one-star rating. Long and short...it's an ABSOLUTE WASTE OF MONEY.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 16 people found this review helpful

    The product is a rip off

    • Lynnwood, WA,
    • Dec 6, 2018
    • Verified Reviewer

    Last year my granddaughter got her first job and asked me what I would like for Christmas. I told her I would like the Flawless hair removal. She got it for me and I used it right away. It worked great the first time. But, the next time (a few days later) it took forever to remove hair from my upper lip. After that, it would not remove any of the fine hairs anywhere on my face or chin. I have talked to other women about the product and they all stated the same, that they could not get it to even remove any hair the second time around.

    I would never try any other products the company has produced.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    It doesn’t work

    • Mahwah, NJ,
    • Nov 28, 2018
    • Verified Reviewer

    I was very excited to get this device. When I tried it, and it didn’t remove any eyebrow hair at all, I thought I put it together wrong. No, it wasn’t me after all. It plain just doesn’t work.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 8 people found this review helpful

    Perfect. I love it!

    • Flowery Branch, GA,
    • Nov 27, 2018
    • Verified Reviewer

    I got a purple Flawless shaver on eBay. It was brand new. I don’t know why I waited so long!

    It is perfect! I have blonde hair and very light hairs at the upper corners of my top lip. You have to really look hard in the right light to see them. I also have the peach fuzz on my cheeks. I think everyone has that. The shaver gets all of that and the faint hairs on the corners of my upper lip. I can definitely feel a difference. It’s like shaving the white downy fuzz off of the skin of a peach.

    The blade it came with probably will last me forever.

    I want to get the shaver for eyebrows too.

    Bottom Line: Yes, I would recommend this to a friend

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  • 20 out 21 people found this review helpful

    Terrible

    • Port Jervis, NY,
    • Nov 17, 2018
    • Verified Reviewer

    The worst I ever had. Doesn't do a thing. Try another product, this is terrible. There is no reason to post 180 words, which in my opinion is a waste of time. Stupid. Waste of my time.

    Bottom Line: No, I would not recommend this to a friend

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    Comments (1)
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    • Nov 24, 2018

      Juanita H.

      You are absolutely right. A piece of garbage, and a waste of money!

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  • 11 out 13 people found this review helpful

    I love it...

    • County Dublin, Ireland,
    • Nov 7, 2018
    • Verified Reviewer

    A friend bought me this for my birthday after I had tried her one and really liked it, so I've been using it since early June. I use it every couple of days, daily at weekends and daily when I've been away, and it works perfectly.

    I clean the cap regularly and haven't had to change the battery yet. I don't use it on my eyebrows as I don't need to, but it works brilliantly on my upper lip and chin.

    I have very sensitive skin and have had no problem. I don't need a mirror as I can use it just by feel and it leaves my skin very smooth and with no stubble, unlike my previous JML battery single blade razor. And it's completely painless!

    I've already recommended it to family and friends and they love it too. We all carry one in our bags. I have no order number as it was a present.

    Bottom Line: Yes, I would recommend this to a friend

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