What Is Flawless by Finishing Touch?

By Autumn Yates
HighYa Staff Updated on: Jul 14, 2017

Flawless by Finishing Touch is a facial hair remover that promises to instantly—and painlessly—end your struggle with stray facial hairs, upper lip and cheek fuzz, and unruly brows.

At first glance, the Flawless facial hair remover looks like a large tube of lipstick featuring a pearly white outer case that’s accented with 18-karat gold plate.

Slip open the Flawless facial hair remover’s tube, though, and you’ll see another lipstick-like apparatus that’s also plated in gold. According to the company, the precious metal isn’t just for decoration—it’s also touted to be hypoallergenic and easier on sensitive skin.

At the press of a button, the Finish Touch Flawless turns on both its hair removal head and a small LED flashlight that helps you groom with precision even in low lighting.

How to Use Finishing Touch Flawless Hair Remover

According to the website, you’ll touch Flawless’ mechanical head to your skin and gently move it in a circular motion to remove any unwanted hair. Finishing Touch states that the device is gentle and safe to the touch, so there’s no risk of nicks, cuts, or irritation.

The result, they tell us, is immediately smooth skin—without the pain or redness associated with waxing.

Finishing Touch Flawless can be used anywhere you have unwanted hair, including your chin, cheeks, upper lip, and temple. It can also be used to clean up your brow shape or correct a low hairline, or on your arms and legs (though that could take awhile, based on the head’s small size—more about this soon).

Basically, the company claims you can use the Flawless hair removal device anywhere that you need a touch-up. And, unlike waxing, there’s no need to wait in between treatments, since you can use it every day, if needed.

The cordless device was designed with discretion and portability in mind, says Finishing Touch, so that you’re just as comfortable using the facial hair remover while out and about as you would be in the privacy of your own home. Are customers reporting this same ease of use?

What Can We Learn From Customer Reviews for the Flawless Hair Removal Tool?

Based on 200 reviews, Amazon customers had given the device a slightly lower average rating of 4.4 stars, mirroring many of the same compliments found here. On the other hand, the comparatively few complaints frequently seemed to reference less-than-stellar results.

The Finishing Touch Flawless hair remover is manufactured and sold by Idea Village, the same As Seen On TV brand who also sells the Yes! body hair removal device.

Idea Village is not accredited with the Better Business Bureau; however, the company holds an A+ rating (as of July 2017). This is based on more than 100 customer complaints, most of which were related to refund issues, although representative seemed to respond quickly with resolutions.

Finishing Touch Flawless Pricing and Return Policy

The Flawless hair removal device is available for purchase directly from the manufacturer at a price of $19.99, plus $5.99 processing and handling, totaling $25.98. Note that you won’t be charged additional S&H if you order additional devices, and that sales tax will be applied to orders from CA, NJ, and NV.

You can also order Flawless through Amazon.com for less than $25.

What if you don’t like your Flawless hair removal device?

According to the website, direct customers are protected by a 60-day money back guarantee (minus P&H), while Amazon customers have 30 days to return. Idea Village’s customer service department can be reached at 866-972-4739 or ideavillage@customerstatus.com for further instructions.

Important Things to Consider Before Buying the Flawless Hair Device

The Flawless hair removal device is available for purchase directly from the manufacturer at a price of $19.99, plus $5.99 processing and handling, totaling $25.98. Note that you won’t be charged additional S&H if you order additional devices, and that sales tax will be applied to orders from CA, NJ, and NV.

You can also order Flawless through Amazon.com for less than $25.

What if you don’t like your Flawless hair removal device?

According to the website, direct customers are protected by a 60-day money back guarantee (minus P&H), while Amazon customers have 30 days to return. Idea Village’s customer service department can be reached at 866-972-4739 or ideavillage@customerstatus.com for further instructions.

Do You Have Questions About the Flawless Hair Device?

Over the years, we’ve written about dozens of hair removal devices that all claim to help you achieve flawlessly smooth skin, better and faster than the competition.

Due to our experience evaluating these similar product claims, as well as having personally used various facial hair removal devices, we were left with several important unanswered questions after browsing the Flawless website. You might too, so let’s help you find some answers:

First, exactly how does the device work? After some digging, we learned that Flawless utilizes a single spinning razor head, similar to what you’d commonly find on much larger men’s and women’s electric models.

The device’s outer mesh screen works to gently lift hair, while the fast-spinning “wire” (according to customer support) underneath quickly cuts it. While these types of electric heads can potentially reduce irritation for those with sensitive skin, they don’t have reputations for cutting as close as traditional razor blades.

How is it powered? Flawless uses a single AA battery. One is included with your order, although customer service verified it is not rechargeable (you can purchase one on your own).

Can Flawless be disassembled and cleaned? After all, face razors have lots of nooks and crannies that collect hair, skin cells, product residue, and other gunk, creating a buffet for nasty bacteria. That smorgasbord of bacteria can then lead to acne and clogged pores.

Pro tip: It’s worth noting that gold (even gold plate) has antibacterial properties that make it difficult for those nasty buggers to breed on the metal’s surface. However, that doesn’t extend to clumps of gunk that get stuck in hard-to-clean areas of the device, so you’re still creating a somewhat unsanitary scenario.

Basically, anything you’re pressing up against your face every day should be nice and sanitary—or disposable.

With all of this in mind, customer service verified that Flawless’ screen can be removed to clean out any accumulated debris. The company also sells two-packs of replacement heads for $7.99.

Comparing the Flawless Hair Removal Device to the Competition

Since we’ve learned that the Flawless device works like a single electric spinning razor to remove hair instantly and painlessly, we searched Google for “women’s electric face razor” and found the following results (chosen at random to provide a broad cross section of the competition):

  • Philips Women's Precision Perfect Electric Trimmer for $10
  • Remington Smooth & Silky Women’s 2-in-1 Dual Blade Trimmer for $10
  • Panasonic Ear/Nose/Eyebrow Trimmer for $17
  • Panasonic Close Curves Wet/Dry Lady Shaver for $19
  • Conair Satiny Smooth, All-in-One Ladies' Personal Groomer for $26

Which of these is best? As with most purchasing decisions—but perhaps especially when it comes to beauty products—the answer to this will largely depend on your needs and preferences.

For example, if you’re looking for something small, discreet, and not necessarily immediately identifiable as a razor/groomer, your options are largely limited to Flawless and the Panasonic Ear/Nose/Eyebrow Trimmer. However, the latter appears to feature a much smaller head, which might make it ideal for super-close touchups, but less ideal for larger areas.

If you’re looking for something that can be used for regular shaving and touch-ups, more traditional razors like the Panasonic Close Curves and Conair Satiny Smooth might fit the bill. However, they’re not exactly small, so people would probably stare if you whipped them out in public and commenced with some quick touch-ups. They’re also among the most expensive.

Perhaps splitting the difference is electric blade trimmers like the Remington Smooth & Silky, which, while they're not always designed as sleek as Flawless, can be found for about half the price.

Finally, another consideration is that much of Flawless' competition can be found at local retailers with beauty sections, which could put something in your hands faster, while potentially saving S&H charges.

Final Thoughts: Is the Finishing Touch Flawless Hair Removal Device Right for You?

Even if your upper lip doesn’t grow a shadow of fuzz, there are plenty of potential benefits to using an electric facial razor. Your skin can feel smoother (although you won’t achieve quite as close a shave as a traditional razor), your makeup may glide on better, and your skin will get a light exfoliation.

However, as we just mentioned, stirring up hair bits and skin cells is a dirty job. Which means that electric face razors don’t last forever even when they can be cleaned.

Sure, none of the alternative options feature a similarly attractive lipstick case-like design as the Flawless hair removal device. So, if you’re interested in an electric razor that can blend in with the contents of your purse, Flawless might be a great fit for you.

And if it’s not, the manufacturer stands behind it with a 60-day refund policy.

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58 Consumer Reviews for Flawless by Finishing Touch

Average Consumer Rating: 3.0
Rating Snapshot:
5 star: 26 4 star: 1 3 star: 1 2 star: 6 1 star:  24
Bottom Line: 50% would recommend it to a friend
Showing 1-11 of 58
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  • 4 out 4 people found this review helpful

    JML Flawless

    • Stoke-on-Trent, England,
    • May 5, 2018
    • Verified Reviewer

    I've purchased this little gadget today and tried it out. It's great, really works. Money well spent, in my opinion. I love it. I would recommend it to anyone. I'm a mature lady and was having a big problem with facial hair but not anymore. Thank you so much JML.

    Bottom Line: Yes, I would recommend this to a friend

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  • Paid and it never came!

    • Calgary, Alberta, Canada,
    • May 5, 2018
    • Verified Reviewer

    I ordered Flawless online and paid online for it, and it never arrived! I feel like this is a scam because I could not get in touch with an actual person! I am super disappointed and feel very mislead and taken advantage of! Is this a scam or am I the only one this has happened too? I would love to speak to someone about this issue and fix it if it’s not really a rip off advertisement!

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Flawless

    • Ontario, Canada,
    • May 2, 2018
    • Verified Reviewer

    Hello. I have tried lots of hair removers for the face and guess what? This one really works it's much better than the NoNo, which cost an arm and a leg. It cost me $25 plus tax. I love it and am buying it for all the women on my list as gifts.

    Bottom Line: Yes, I would recommend this to a friend

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  • 11 out 12 people found this review helpful

    Junk! It makes hair coarse and thick with sharp stubble!

    This THING says your hair doesn't grow back thicker Bull crap it doesn't! I used it twice and now have thick, coarse with razor stubble instead of the four fine little hairs I had! It's junk and any woman who used this junk should sue the company because right on the front of the box it says "guaranteed your hair will not grow back thicker!" All of us women who have used this now have thickened hair with razor stubble and will have to live with the results forever! Junk product!

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Decent

    • Edmonton, Alberta, Canada,
    • Apr 23, 2018
    • Verified Reviewer

    You have to go over a few times, but it does the job. It’s nice for quick touch-ups through the day or in between laser appointments. I wouldn’t rely on it on a long-term basis, or for large areas, but it’s good in a pinch. Small enough to throw in your purse and carry with you.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 3 people found this review helpful

    I love it

    I tried a lot of different ways to remove facial hair. I was always fighting a losing battle, until I saw the commercial for Flawless.

    I purchased it and after the first use, I knew my search was over. It works perfectly every time, fast and easy and gentle enough to use every day. Less than a minute a day and my face is always smooth, and my makeup looks great.

    Bottom Line: Yes, I would recommend this to a friend

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  • 9 out 9 people found this review helpful

    Flawless Facial Hair Remover - not so flawless

    • South Dakota,
    • Apr 20, 2018
    • Verified Reviewer

    I received my product on February 28, 2018. I wasn't initially too impressed with the product because it didn't seem to stay on at full power unless you held the little button in the up position.

    Today, April 14th, the product quit working.

    I contacted the company, and they were unwilling to help with my request for a refund. Not too impressed with their 100% satisfaction guaranteed promise!

    Even an offer to replace the non-working item would be nice, but nothing like that was offered.

    I will never buy from Living Chic again.

    Bottom Line: No, I would not recommend this to a friend

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  • 24 out 24 people found this review helpful

    Not great

    • Scotland,
    • Apr 16, 2018
    • Verified Reviewer

    I bought this thinking it was more of an epilator rather than a shaver. It's a shaver, and like some others, I find next day I have a stubble just like a man! It might be OK for a quick fix, but I have gone back to plucking. So girls, save your money and don't buy it.

    Bottom Line: No, I would not recommend this to a friend

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    Comments (1)
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    • Apr 21, 2018

      Kimberly Crowley

      I am mortified. I got Flawless Personal Touch and now I have whiskers like a man I am going to be like this for the rest of my life, there is no way you can pluck away so many whiskers.

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  • 19 out 21 people found this review helpful

    Disappointed

    • California,
    • Apr 5, 2018
    • Verified Reviewer

    In the beginning, I thought it was a great product, but after using it for a few months, I am so disappointed because my facial hair is growing faster and thicker, it's like shaving with a man's shaver.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 13 people found this review helpful

    Stubble like a man's beard

    It works great; it's smooth and painless, but the gold-plated heads wear out fast. I guess it is gentle enough to use every day and that's exactly what you're going to do use it; every day. Stubble comes the next day on my chin and cheek. I prefer to use the cream hair remover since hair stays away longer. The gold-plated heads are costly.

    Bottom Line: Yes, I would recommend this to a friend

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  • 10 out 11 people found this review helpful

    Useless

    • Belfast, Northern Ireland,
    • Mar 20, 2018
    • Verified Reviewer

    Hi. I received two of these. The first use was great, then it stopped working. I replaced the battery but nothing. I tried a second time, and it didn’t work at all. I tried with high-quality batteries and still no joy.

    Total waste of money. Very disappointing.

    Bottom Line: No, I would not recommend this to a friend

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