What Is Flawless by Finishing Touch?

By Autumn Yates
HighYa Staff Updated on: Jul 14, 2017

Flawless by Finishing Touch is a facial hair remover that promises to instantly—and painlessly—end your struggle with stray facial hairs, upper lip and cheek fuzz, and unruly brows.

At first glance, the Flawless facial hair remover looks like a large tube of lipstick featuring a pearly white outer case that’s accented with 18-karat gold plate.

Slip open the Flawless facial hair remover’s tube, though, and you’ll see another lipstick-like apparatus that’s also plated in gold. According to the company, the precious metal isn’t just for decoration—it’s also touted to be hypoallergenic and easier on sensitive skin.

At the press of a button, the Finish Touch Flawless turns on both its hair removal head and a small LED flashlight that helps you groom with precision even in low lighting.

How to Use Finishing Touch Flawless Hair Remover

According to the website, you’ll touch Flawless’ mechanical head to your skin and gently move it in a circular motion to remove any unwanted hair. Finishing Touch states that the device is gentle and safe to the touch, so there’s no risk of nicks, cuts, or irritation.

The result, they tell us, is immediately smooth skin—without the pain or redness associated with waxing.

Finishing Touch Flawless can be used anywhere you have unwanted hair, including your chin, cheeks, upper lip, and temple. It can also be used to clean up your brow shape or correct a low hairline, or on your arms and legs (though that could take awhile, based on the head’s small size—more about this soon).

Basically, the company claims you can use the Flawless hair removal device anywhere that you need a touch-up. And, unlike waxing, there’s no need to wait in between treatments, since you can use it every day, if needed.

The cordless device was designed with discretion and portability in mind, says Finishing Touch, so that you’re just as comfortable using the facial hair remover while out and about as you would be in the privacy of your own home. Are customers reporting this same ease of use?

What Can We Learn From Customer Reviews for the Flawless Hair Removal Tool?

Based on 200 reviews, Amazon customers had given the device a slightly lower average rating of 4.4 stars, mirroring many of the same compliments found here. On the other hand, the comparatively few complaints frequently seemed to reference less-than-stellar results.

The Finishing Touch Flawless hair remover is manufactured and sold by Idea Village, the same As Seen On TV brand who also sells the Yes! body hair removal device.

Idea Village is not accredited with the Better Business Bureau; however, the company holds an A+ rating (as of July 2017). This is based on more than 100 customer complaints, most of which were related to refund issues, although representative seemed to respond quickly with resolutions.

Finishing Touch Flawless Pricing and Return Policy

The Flawless hair removal device is available for purchase directly from the manufacturer at a price of $19.99, plus $5.99 processing and handling, totaling $25.98. Note that you won’t be charged additional S&H if you order additional devices, and that sales tax will be applied to orders from CA, NJ, and NV.

You can also order Flawless through Amazon.com for less than $25.

What if you don’t like your Flawless hair removal device?

According to the website, direct customers are protected by a 60-day money back guarantee (minus P&H), while Amazon customers have 30 days to return. Idea Village’s customer service department can be reached at 866-972-4739 or ideavillage@customerstatus.com for further instructions.

Important Things to Consider Before Buying the Flawless Hair Device

The Flawless hair removal device is available for purchase directly from the manufacturer at a price of $19.99, plus $5.99 processing and handling, totaling $25.98. Note that you won’t be charged additional S&H if you order additional devices, and that sales tax will be applied to orders from CA, NJ, and NV.

You can also order Flawless through Amazon.com for less than $25.

What if you don’t like your Flawless hair removal device?

According to the website, direct customers are protected by a 60-day money back guarantee (minus P&H), while Amazon customers have 30 days to return. Idea Village’s customer service department can be reached at 866-972-4739 or ideavillage@customerstatus.com for further instructions.

Do You Have Questions About the Flawless Hair Device?

Over the years, we’ve written about dozens of hair removal devices that all claim to help you achieve flawlessly smooth skin, better and faster than the competition.

Due to our experience evaluating these similar product claims, as well as having personally used various facial hair removal devices, we were left with several important unanswered questions after browsing the Flawless website. You might too, so let’s help you find some answers:

First, exactly how does the device work? After some digging, we learned that Flawless utilizes a single spinning razor head, similar to what you’d commonly find on much larger men’s and women’s electric models.

The device’s outer mesh screen works to gently lift hair, while the fast-spinning “wire” (according to customer support) underneath quickly cuts it. While these types of electric heads can potentially reduce irritation for those with sensitive skin, they don’t have reputations for cutting as close as traditional razor blades.

How is it powered? Flawless uses a single AA battery. One is included with your order, although customer service verified it is not rechargeable (you can purchase one on your own).

Can Flawless be disassembled and cleaned? After all, face razors have lots of nooks and crannies that collect hair, skin cells, product residue, and other gunk, creating a buffet for nasty bacteria. That smorgasbord of bacteria can then lead to acne and clogged pores.

Pro tip: It’s worth noting that gold (even gold plate) has antibacterial properties that make it difficult for those nasty buggers to breed on the metal’s surface. However, that doesn’t extend to clumps of gunk that get stuck in hard-to-clean areas of the device, so you’re still creating a somewhat unsanitary scenario.

Basically, anything you’re pressing up against your face every day should be nice and sanitary—or disposable.

With all of this in mind, customer service verified that Flawless’ screen can be removed to clean out any accumulated debris. The company also sells two-packs of replacement heads for $7.99.

Comparing the Flawless Hair Removal Device to the Competition

Since we’ve learned that the Flawless device works like a single electric spinning razor to remove hair instantly and painlessly, we searched Google for “women’s electric face razor” and found the following results (chosen at random to provide a broad cross section of the competition):

  • Philips Women's Precision Perfect Electric Trimmer for $10
  • Remington Smooth & Silky Women’s 2-in-1 Dual Blade Trimmer for $10
  • Panasonic Ear/Nose/Eyebrow Trimmer for $17
  • Panasonic Close Curves Wet/Dry Lady Shaver for $19
  • Conair Satiny Smooth, All-in-One Ladies' Personal Groomer for $26

Which of these is best? As with most purchasing decisions—but perhaps especially when it comes to beauty products—the answer to this will largely depend on your needs and preferences.

For example, if you’re looking for something small, discreet, and not necessarily immediately identifiable as a razor/groomer, your options are largely limited to Flawless and the Panasonic Ear/Nose/Eyebrow Trimmer. However, the latter appears to feature a much smaller head, which might make it ideal for super-close touchups, but less ideal for larger areas.

If you’re looking for something that can be used for regular shaving and touch-ups, more traditional razors like the Panasonic Close Curves and Conair Satiny Smooth might fit the bill. However, they’re not exactly small, so people would probably stare if you whipped them out in public and commenced with some quick touch-ups. They’re also among the most expensive.

Perhaps splitting the difference is electric blade trimmers like the Remington Smooth & Silky, which, while they're not always designed as sleek as Flawless, can be found for about half the price.

Finally, another consideration is that much of Flawless' competition can be found at local retailers with beauty sections, which could put something in your hands faster, while potentially saving S&H charges.

Final Thoughts: Is the Finishing Touch Flawless Hair Removal Device Right for You?

Even if your upper lip doesn’t grow a shadow of fuzz, there are plenty of potential benefits to using an electric facial razor. Your skin can feel smoother (although you won’t achieve quite as close a shave as a traditional razor), your makeup may glide on better, and your skin will get a light exfoliation.

However, as we just mentioned, stirring up hair bits and skin cells is a dirty job. Which means that electric face razors don’t last forever even when they can be cleaned.

Sure, none of the alternative options feature a similarly attractive lipstick case-like design as the Flawless hair removal device. So, if you’re interested in an electric razor that can blend in with the contents of your purse, Flawless might be a great fit for you.

And if it’s not, the manufacturer stands behind it with a 60-day refund policy.

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26 Consumer Reviews for Flawless by Finishing Touch

Average Consumer Rating: 3.5
Rating Snapshot:
5 star: 16 4 star: 0 3 star: 0 2 star: 0 1 star:  10
Bottom Line: 65% would recommend it to a friend
Showing 1-11 of 26
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  • 1 out 1 people found this review helpful

    They sent me a used one

    • Perth, WA,
    • Nov 20, 2017
    • Verified Reviewer

    I was so excited to receive this product, and once I opened it, I was sick to the core that there were small black hairs all over the packaging. YUCK! They had sent me a used one!

    It takes 48 hours for them to respond to you, and after a lot of backwards and forwards of them telling me that they are sorry, and that they will look at my feedback to better their service in future (not sure how that is going to help me in any way as I won't be buying from this scam of a company) they have refunded me the cost of the product but have not reimbursed me the postage and all other fees.

    So I have now got a product that I won't use, and it has cost me money. I'm not happy with this company at all. I purchased this from Love Living Chic.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Works great on the go

    • West Virginia,
    • Nov 20, 2017
    • Verified Reviewer

    It is an awesome tool; it works great on the go and makes your skin smooth and soft. And, by the way, you can get it way cheaper at your local Dollar General store. Thanks for a great product.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    Brilliant

    • Waikato, New Zealand,
    • Nov 11, 2017
    • Verified Reviewer

    I just bought it and am totally thrilled with the product. It is very light and as it says removes the hair nicely and can be done at any time as there is no reddening of the skin. I am so glad I can get rid of waxes and have told all my friends about it!

    Bottom Line: Yes, I would recommend this to a friend

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  • 7 out 7 people found this review helpful

    Flawless is great!

    • Graceville, FL,
    • Nov 9, 2017
    • Verified Reviewer

    I wasn't sure if the Flawless Finishing Touch was right for me or not. Years ago I had a hair remover similar to this but bigger, which caused a lot of pain and I threw it away after the first use. Today I bought the Flawless and fell in love with it. No pain, easy to use, and leaves my skin soft. I would highly recommend this product. I give it 5 stars!

    Bottom Line: Yes, I would recommend this to a friend

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  • 8 out 8 people found this review helpful

    Love Flawless

    • Riverside, CA,
    • Nov 5, 2017
    • Verified Reviewer

    I just purchased Finishing Touch Flawless from CVS for $19.99 plus CA tax after reading all the pros and cons here on HighYa.com. Guess what? I love it. Easy to install the battery, easy to use, easy to clean and it works wonderfully. I got tired of tweezing chin hairs and made the purchase. So glad I did. Flawless only took a small amount of time and covered the whole chin and neck area. Wonderful.

    Bottom Line: Yes, I would recommend this to a friend

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  • 8 out 8 people found this review helpful

    Love this

    I love this little machine. I just bought it, used it, and love it. My face feels so smooth. And it is easy to clean. I will definitely recommend this to anyone. It fits into my purse with no problem, and I carry a small purse. No one will ever know what it is unless you show them.

    Bottom Line: Yes, I would recommend this to a friend

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  • 11 out 11 people found this review helpful

    Great

    Great product. When I ordered, a rechargeable version was available. It is wonderful. I ordered another for my Mom. She thinks it is great. So simple to use and clean. I was disappointed when I attempted to order another for a friend and found that the rechargeable was no longer offered. I will order anyway. I hope the battery version is as good.

    Bottom Line: Yes, I would recommend this to a friend

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  • 9 out 11 people found this review helpful

    Just bought this today and it already broken

    • Hyannis, MA,
    • Oct 16, 2017
    • Verified Reviewer

    My first time using it on my top lip and sideburns, it didn't feel smooth, like there is still hair/stubble there. I went and took the head off so I could clean it properly, And when I took the head off, everything just fell apart. I tried to put it back together, but it wouldn't work.

    This product is good for it being discrete and for travel/on the go. That's if it doesn't break on you trying to clean it for sanitary reasons. So, in that case, don't take the head off to clean. I bought mine at Bed Bath & Beyond, and I will be returning it tomorrow! So disappointed!

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 17 people found this review helpful

    Very disappointed

    • Billings, MO,
    • Oct 11, 2017
    • Verified Reviewer

    After seeing the advertisement on TV stating "NOT AVAILABLE IN STORES," I order two from the website, only to discover Bed Bath & Beyond carried them for $19.99 and I used a $5.00 off coupon and bought it for $14.99 with no shipping. False advertising. The product does perform as advertised.

    Bottom Line: Yes, I would recommend this to a friend

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  • 22 out 24 people found this review helpful

    Waste of money

    • Myrtle Beach, SC,
    • Oct 9, 2017
    • Verified Reviewer

    When I bought this, I wasn't quite sure how it removed the hair. When the hairs grew in, they grew in like a coarse stubble and no different than shaving, so evidently, it just removes them from the surface like a razor.

    Bottom Line: No, I would not recommend this to a friend

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  • 27 out 28 people found this review helpful

    It is great!!

    I love it. Saw this online and wanted to order but had to read reviews which were mixed. In spite of my skepticism, I purchased it from a CVS. I am a black female with medium coarse hair. It works great on my chin, upper lip and sides of my face. I also use it to remove the hairs on my fingers and toes. It leaves the areas very smooth. The facial hairs do not seem to return as often and the hair texture has not become more coarse.

    Bottom Line: Yes, I would recommend this to a friend

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