Amy H.

British Columbia, CanadaMember since July 2020

Reviews (1)

- Jul 8, 2020
- Verified Reviewer
BetterHelp

Best thing I've done for myself
- Length of Use: 1–2 years
Overall Experience:

I made the choice to enroll at BetterHelp when my anxiety was eating me alive. I wasn't sleeping, my brain would never shut off, and I was physically ill. The therapist that I was matched with has been a dream! This was literally the best decision I've made for a long time. I look forward to our weekly calls and know that I can contact her whenever I need to! Can't recommend this enough!
Pros and Cons:
- Ease of contact - even when it's not my session time, I can send a message to my therapist
- Customer service - whenever there has been an issue, it's been handled well and quickly
- The fact that financial aid is available
- Payment is in USD - I'm in Canada and the exchange rate super sucks right now (not their fault)
- There are sometimes connectivity issues, but I am always called back
Bottom Line: Yes, I would recommend this to a friend

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