Emily A.
Emily A.
Minneapolis, MNMember since July 2020

Reviews (1)


    • Jul 11, 2020
    • Verified Reviewer

    Obé Fitness

    I was charged for an additional month after canceling

    • Length of Use: Less than 3 months
    Overall Experience:

    I signed up for a free 30-day trial of obé back in March. I found the website very difficult to navigate. Unless you were prepared to join a live class, it felt like there weren't many options for on-demand classes. As I was working from home at the time, I needed something more flexible for my schedule.

    I forgot to cancel my subscription at the end of March, so I was automatically charged for April - which was fine and to be expected. Then when I called to cancel after the April bill, I was told that May was only $1 and asked if I would like to continue. I said no, but they charged me for May AND June without my consent. When I reached out to customer service I was basically told that I had "accepted" the May promotion and there was nothing they could do.

    I would definitely NOT recommend, as not only is their service not worth the monthly fee, but they'll sign you up for promotions just to keep you on their billing list.

    Pros and Cons:

    • No “pros” were specified in this review
    • User experience
    • Customer service

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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