Dianne H.
Perth, Western Australia, AustraliaMember since July 2020

Reviews (1)


    • Jul 12, 2020
    • Verified Reviewer

    BetterHelp

    Awesome help and guidance

    • Length of Use: Less than 3 months
    Overall Experience:

    Initially, I was paired with a counselor that wasn't very understanding of my situation, thankful to BetterHelp for following it through with me and finding someone who has been really amazing. I almost just left feeling very lost and broken but I am very glad that I took their advice and tried someone new because now I am really on the road to recovery, I feel relief from having someone to listen to me, to understand and I have the training to do that will finally help me get on track.

    Pros and Cons:

    • The customer help section
    • My counselor is very welcoming and available
    • The ease of having it in an app
    • My first pairing wasn't a good match at all
    • It's hard having people from different time zones

    Bottom Line: Yes, I would recommend this to a friend


Showing 1-1 of 1