Everything started off great and simple like most people. Submitted all required documents to be prequalified. We got the letter and made an offer on a house below approval with over 20% down. Went under contract within a few days. Everything was sent over to our mortgage banker to get the process going. This is the point it all goes south. Communication becomes almost nonexistent with new requirements being added daily. Finally got ahold of someone and told them the bank statement from a tax refund 2 years ago was not possible to obtain due to that account being closed. At this point, we are denied a mortgage even though we were prequalified. They really do not seem to care or even want to try and help. Do not waste your time with Quicken Loans/Rocket Mortgage.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
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