Nic B.
Long Beach, CAMember since July 2020

Reviews (1)


    • Jul 22, 2020
    • Verified Reviewer

    BetterHelp

    Good therapist, flawed platform

    • Length of Use: 3–6 months
    Overall Experience:

    The advice was helpful, but a monthly subscription for therapy seems flawed. It put a lot of time pressure on to write lengthy, detailed emails to unpack issues, but the weakness of a text-based platform is that the important stuff didn't always get emphasized and miscommunication or lack of context was a problem.

    I had one phone conversation with a therapist over about 2 months of therapy. More got done in that 30-minute phone call than all the text communication. But, for cost-effectiveness, I think I would have gotten better value just paying by appointment and having real conversations rather than text-focused communication.

    Pros and Cons:

    • Good therapist
    • Monthly subscription model
    • Denies any contact access to therapist outside their platform

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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