Steve P.
EnglandMember since July 2020

Reviews (1)


    • Jul 24, 2020
    • Verified Reviewer

    BetterHelp

    Great app/website, and good advice so far

    • Length of Use: Less than 3 months
    Overall Experience:

    I've had two live chat conversations, and a couple of chat threads. It's good to discuss my challenges with an expert, and we seem to be making progress in that area with some practical advice. The weekly chats are only 30 minutes though, so it's difficult to get too far into anything, which is a shame, as I think my counselor is good.

    Pros and Cons:

    • The app is very easy to use
    • My counselor is great so far
    • The journal function is really nice
    • 30 mins sessions not great value for money
    • Tough to get into decent conversations
    • Not much happening on the daily chat, I don't feel like my counselor is there outside the weekly chat

    Bottom Line: Yes, I would recommend this to a friend


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