Staci S.
Baker City, ORMember since July 2020

Reviews (1)


    • Jul 27, 2020
    • Verified Reviewer

    Vroom

    Disappointing customer service

    • Length of Use: Less than 3 months
    Overall Experience:

    I sent 3 emails and called 2 times and left voicemails within the 7 days to report an issue with my car. No one ever got back to me. Very disappointed, they were helpful and attentive until the car arrived, then basically disappeared and were unavailable via all provided communication avenues. I will be filing the appropriate complaints.

    Pros and Cons:

    • Delivery
    • Customer Service
    • 7-day window
    • Non-responsive

    Bottom Line: No, I would not recommend this to a friend


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