RUN, don't walk, away from this company! They give you a $1 for 30 pairs of contacts. Before you even get the trial, which took 3 weeks to arrive, they charge you for $40 without your permission! They refuse to refund this money or allow you to return the contacts! THIS IS A SCAM!
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
Link to this Review
Company Response from Hubble Contacts
Hi, Jill,
Thank you for taking the time to write your review and share your experience. I am sorry to hear that you are unsatisfied with our subscription model. Your second box is shipped out 16 days after you place the initial free order. This is to ensure that you do not run out of lenses before your next shipment arrives. You are able to view and edit your delivery schedule by logging into your Hubble account. We try to make this clear throughout the ordering process.
In reference to your refund request, I am sorry to inform you that since the package has already been shipped out prior to your cancellation call, we are unable to pull back the order and we don't accept return for refund. This was a general business decision made to help protect the safety regulations of our contacts since these are class II medical devices. However, you've successfully cancelled your subscription so rest assured there will be no more transactions or charges that will be made on this account moving forward.
Thank you for your patience and understanding!
Best,
Cristy