I have used BetterHelp for many years through a few counselors. I am bipolar, with severe social anxiety. When I go to counselors in person, I often downplay my issues because I don't want to feel like I am a burden, even though I am paying them to listen. Being able to text virtually gives me the time to think about what I want to say and not seeing the person helps me not feel guilty. We do live chats in real-time sometimes to work out issues and that helps as well. Over the past few months, it has especially been great since I haven't had to worry about socially distancing.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend
