Kimberly B.
Kimberly B.
Mammoth Lakes, CAMember since July 2020

Reviews (1)


    • Jul 29, 2020
    • Verified Reviewer

    Hubble Contacts

    Good until COVID happened

    • Length of Use: 1–2 years
    Overall Experience:

    We loved this company until COVID came around. Contacts were late/didn’t arrive. We even bought an extra pack to get ahead. We received only one replacement set when we should have received too. My husband had to go without contacts for 3 weeks, it was horrible.

    Pros and Cons:

    • Convenient
    • Easy
    • Responses
    • No rush shipping
    • No early shipping due to COVID
    • No replacement/credit for the 2nd late package

    Bottom Line: Yes, I would recommend this to a friend

    • Aug 25, 2020

      Company Response from Hubble Contacts

      Hi, Kimberly,

      Thank you for your review, we appreciate you sharing your experience. I apologize for the delay in your shipments recently. Due to Covid-19 major carrier services everywhere are experiencing extreme delays in their delivery times. We are doing everything we can to honor our shipping time frame of 5 to 10 business days. Unfortunately, shipments are still really out of our control.

      I send you a private message here in Highya as I would like to personally check your shipments and to help you resolve this!

      Thank you,

      Sophia


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