Megan G.
Calgary, Alberta, CanadaMember since July 2020

Reviews (1)


    • Jul 29, 2020
    • Verified Reviewer

    Knix

    Poorly made products and terrible customer service

    • Length of Use: 1–2 years
    Overall Experience:

    I asked them for suggestions to fix a bra that was falling apart after less than 2 years. Their reply offered no suggestions but instead stated that I should replace my bras every 8-12 months and then lectured me on how to care for it. (I know how to care for bras, I've been wearing them for more than 20 years and even the cheapest ones have lasted me longer than 2 years.) They then proceeded to offer me 15% off my next purchase. Why would I want to make another purchase from a company that sells inferior products and treats their customers so poorly?

    I replied to their email that I was disappointed with their response and they never bothered to get back to me.

    Pros and Cons:

    • Comfortable
    • "Canadian"
    • Poor quality
    • Bad customer service

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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