Bryce K.
Providence, RIMember since July 2020

Reviews (1)


    • Jul 30, 2020
    • Verified Reviewer

    Flaviar

    Just don’t

    • Length of Use: Less than 3 months
    Overall Experience:

    My honest experience? Ok, here we go. I ordered off of Flaviar to try something new and different. I ordered something and 3 weeks later it came in. I subscribed and got my Welcome Box within a week of placing my order, however, the item that I actually wanted did not come until 3 weeks later. No shipping email until 5 days before the item was delivered. Click the link to check the shipment process, NOTHING. Still sitting in the warehouse in CA. Then all of a sudden the item was being processed by my local courier and is out for delivery that day. Luckily I was home as it needed a signature. So at least I thought it did. Fast forward to delivery day, I get a knock on my door by a delivery driver not wearing a mask. Simply hands me the package and walks away. No ID or signature were needed...I reached out to Flaviar on Twitter as I needed this item for a weekend prior. Twitter Help tells me to reach out to customer service, so I do. My customer service agent was very polite and understanding of the frustration I had.

    Just an awful experience all around and Flaviar has some things they need to work out before I even consider using them again. Could have just gone down the street to my local liquor store and gotten it there, just figured I’d try something different and support other business.

    Bottom Line: No, I would not recommend this to a friend

    • Aug 25, 2020

      Company Response from Flaviar Ltd.

      Hey Bryce,

      Thank you for sharing your concerns. Constructive feedback is always appreciated and helps us improve further.

      At the time you wrote this review you were still in contact with our customer support. All of our shipments require a signature and our vendors give strict instructions to couriers to adhere to this rule, as well as maintain safety protocol during this time. Your issue has since been resolved in a timely manner and to your full satisfaction. Your order was delivered shortly after.

      If you believe your issue wasn’t resolved to your full satisfaction or if you need help with anything else, let us know. We’re easy to reach if you write to us at support@flaviar.com

      We wish you all the best!


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