I'm already skeptical about giving my SSN over the phone. Once I gave the agent all the information I haven't been able to contact the agent since. This is making me feel like I've been scammed by this company. Please be prompt about your response. Thank you.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
Thank you for your feedback regarding your recent refinance transaction with NewDay USA. Our goal is to provide superior customer service, based on your comments, we fell short of this goal. Returning phone calls and emails as well as treating our customers with dignity and respect is expected of our employees.