Pisy N.
Mobile, ALMember since July 2020

Reviews (1)


    • Jul 31, 2020
    • Verified Reviewer

    Cellunlocker.net

    Couldn't unlock phone with provided code

    Overall Experience:

    Yeah it was fast getting the code but it didn't work. I talked to their customer service, he or she told me to reply back in 3-5 days, and there would be an investigation, which I still didn't get yet, or have they offered to refund my money. This feels like a scam.

    Pros and Cons:

    • Fast code
    • Fast customer service
    • Reasonable price
    • Didn't work like advertise
    • Haven't offered refund
    • Take long to get email back

    Bottom Line: No, I would not recommend this to a friend

    • Aug 3, 2020

      Company Response from Cellunlocker.net

      Hi Pisy,

      I apologize for your unpleasant experience. We will certainly look into that, it is very odd to hear that there have been no responses, typically our support team responds within a business day to emails.

      We do have a Live Chat on our frontpage that is open from 6:00AM - 10:00PM (Pacific) 5 days a week.

      I have looked into your order and you had mentioned providing the wrong model number after purchasing our service which may explain why you're having issues using the network unlock code. Please visit our Live Chat to discuss this with an agent to resolve your issue.

      Please do not worry, we will get this figured out as soon as possible!

      Thank you

      Roland M.

      Sales Manager


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