Reviews (1)

Purchased via the internet at end of April. No confirmation email and no info as to when I would get the bike - so I was a little afraid I got "scammed". My card was charged for the first payment. A week later the bike arrives. Only received a packing slip - to show it was multipay and the balance. Cycle works great - one month later, my card is not charged. No bill in the mail, or email. Another month passes - no bill in the mail, no email.

Today, now three months later, I get a message that I have a balance due? It's after hours so I have to wait to talk to the "billing office". Called the customer service number on my packing slip to hear that because I paid via the "internet" there were some internet process problems. I ask for a mailing address to send the payment - and there is confusion regarding what I mean. "We have no address?" When I read the address on the packing slip I am told that is just a "warehouse" and I have to call the billing office. Not gonna lie, I feel a little skeptical now - wondering what I have gotten myself into.