I have been a member for almost 6 months. Whenever I had a question or problem, Kristen was able to answer my questions and/or resolve my problem expeditiously. She immediately answers my email inquiries. I recently had a problem with my quarterly order and Kristen resolved the problem to my satisfaction that very same afternoon! Kristen is an outstanding customer service representative. With her assistance, I ordered Glen Grant Scotch.
Bottom Line: Yes, I would recommend this to a friend
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