Reviews (1)

I genuinely could not be happier. I was a little apprehensive because I have never bought a car online or know anyone who has. I had been shopping for a very specific car as far as year, model, and AWD for over 3 months, and could not get the car I wanted for my price. I looked in Vroom and set up an email alert. I looked first thing in the morning and the exact car I wanted was listed for almost $1000 less than my absolute maximum price. I called to get information, and ended up just buying the car. The person I spoke with was Deshia S. and she was awesome! She made me feel pretty confident with the money-back guarantee, and explained the process in a way that I felt really good about buying it. I ended up paying $23,300 after the shipping fee was built in, so the total cost with everything was close to $3000 less than any deal I could get at the dealership. I paid for the car on July 10th, and received it on July 21st.

The only thing that was not perfect was the shipping, and to be clear it was not bad, I was told that the car would arrive on the 25th so we went up to our cabin for a few days. Then on the 20th, I got a phone call from the delivery driver that the car would be delivered the next day on the 21st. It was not a big deal, I had my parents go to my house, and he was great about letting me know when he was an hour away so they didn’t sit and wait for too long, but some flexibility in this area is needed.

The car is absolutely beautiful. Not a scratch anywhere, and everything inside was spotless. I highly recommend them, and will most definitely use them again.