This is the first time I've purchased a used vehicle and the first time I bought a vehicle online. After starting the purchase, I read several reviews from a different platform. Although there were several good reviews, there were some complaints with bad reviews. This made me feel skeptical and nervous, but I kept a positive attitude. From then on, start to finish, the purchase process was expedient and simple. Customer service was excellent. I even called Vroom back with a list of questions/concerns after reading the reviews. Our car was exactly as described and arrived in perfect condition. Of course, a little dusty, which is to be expected during intrastate transport. I will definitely choose Vroom when we are ready to purchase again.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend
