Helena S.
Fort Collins, COMember since August 2020

Reviews (1)

    • Aug 12, 2020
    • Verified Reviewer


    Fantastic counseling app

    • Length of Use: 3–6 months
    Overall Experience:

    BetterHelp has been wonderful over the past months! I didn't have the best first experience with in-person counseling 3ish years ago, and finally decided to try again in the last year. It felt weird to be paired with a counselor just by filling out a questionnaire, but WOW, I was paired with an amazing one! I plan to continue counseling through BetterHelp indefinitely.

    Pros and Cons:

    • Flexible scheduling
    • Counselor-client pairing system is well done
    • Can still do face-to-face sessions AND messaging throughout the week
    • Sometimes if internet connection is weak, video goes in and out
    • Face-to-face over camera is still so different than in-person sessions

    Bottom Line: Yes, I would recommend this to a friend

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