Kristina R.
Kristina R.
Toronto, CanadaMember since August 2020

Reviews (1)

    • Aug 13, 2020
    • Verified Reviewer


    Amazing service, app was glitchy

    • Length of Use: 3–6 months
    Overall Experience:

    BetterHelp has helped in getting me in touch with a counselor and overcoming my depression and anxiety. I love that there are also additional tools offered like webinars and a journal feature. The reason why I didn’t give it five stars is the app. It can take a while to sign in, it freezes, and the calls tend to cut off or not go through. This is only an issue on the phone app, I just prefer it over the computer website, since I don’t always have access to a computer at all times. Nonetheless, BetterHelp has helped me improve my overall mental health with my amazing counselor.

    Pros and Cons:

    • My counselor
    • Webinars
    • Journal
    • Glitches
    • Calls dropping
    • Sign-in wait

    Bottom Line: Yes, I would recommend this to a friend

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