Donna W.
Maineville, OHMember since August 2020

Reviews (1)


    • Aug 13, 2020
    • Verified Reviewer

    DoFasting

    Unsubscribe

    • Length of Use: 3–6 months
    Overall Experience:

    I've been trying to unsubscribe but I forgot my password. I have tried to reset it but the promised email to me does not appear in my email account.

    The hello@dofasting.com site doesn't exist. Even though I don't use the app I am still being billed $33.00. Without a password, it is impossible to cancel, but they won't let me reset. It is so frustrating! I don't know what else to do.

    Pros and Cons:

    • No “pros” were specified in this review
    • The lack of individual menu suggestions, just generic meals for everyone
    • Impossible to reach anyone to talk to
    • Impossible to cancel

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review
    • Nov 6, 2020

      Company Response from DoFasting

      Hello, Donna

      Thanks for reaching out! We're so sorry that you had to face these issues. Probably your email with the new password went to the spam/junk folder. Don't forget to check it! Also, our customer support is always available at hello@dofasting.com (it works). If you'll have any other issues, please contact us!

      Best wishes,

      DoFasting Team


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