Masha B.
Masha B.
Manhattan, NYMember since August 2020

Reviews (1)

    • Aug 14, 2020
    • Verified Reviewer

    Effy Jewelry

    The worst customer service experience

    • Length of Use: 6–12 months
    Overall Experience:

    I wish I could put zero stars.

    My purchase was a scam. Bought a ring form at Barneys.

    Effy associates advised that I can easily get it stamped, polished, resided, etc. I dropped off the ring at Effy's repair center and was told it should take a few days and I can have it mailed to my home address. Six months later (many calls and emails later) I finally get to reunite with my ring and it is not stamped and not even polished.

    Customer service manager is the rudest person I ever talked to in any service industry. Lesson learned - stay away from this low-quality overpriced jewelry company as they act like a fraud.

    Pros and Cons:

    • No “pros” were specified in this review
    • NTT Data

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

    Link to this Review

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