This was my first time buying a car and like most, I read some reviews that made me skeptical about it, however, throughout the process I never felt pressured to buy the car and every time I had a question I always got an answer. The only issue I had during the process was contacting customer support, I only called them twice and I didn’t get an answer either time from them, but other departments did answer and gave me the answers I needed. Delivery was great and quick, the car came in before the estimated date, and the car is in great condition. I guess it’s a 50/50, either you have a great experience or you don’t. I would recommend Vroom but if you don’t have patience or are overly skeptical, you should look somewhere else.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend
