The price is more than fair so I got it but was skeptical. They matched me first with a therapist who didn’t offer video chat sessions which is what I prefer. It would be nice in the initial questions if they asked your preference on that. I had trouble with figuring out how to request a new therapist but emailed BetterHelp and they got back with me fairly quickly and resolved it. A couple of days later I was matched with my therapist and scheduled my first session. I was nervous it would be weird or awkward and my therapist got right into the session and made me comfortable. I was able to tell her things I wouldn’t typically tell other counselors in the first session. It was like FaceTiming my friend. She checks in on me and so does BetterHelp all the time. It’s honestly a great service and I do recommend it!
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend
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