You can either text your counselor, phone chat or video chat, and I love the versatility that takes into account what YOU are comfortable with. You can journal if you want and keep it private or share it with your counselor. You also get to specify what you would like preference wise for what counselor you get, like if you want someone who's the same gender as you, or who shares the same religious background, etc.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend
