James N.
Miami, FLMember since August 2020

Reviews (1)


    • Aug 27, 2020
    • Verified Reviewer

    BetterHelp

    BetterHelp counseling service review

    • Length of Use: Less than 3 months
    Overall Experience:

    BetterHelp has been an amazing experience and it is definitely worth the self-investment! The counselors they have on their team are amazing and I have made some groundbreaking strides in my life and in my relationship due to my counselor's help. I convinced my partner to sign up and she is going through counseling as well via BetterHelp. The website is easy to navigate. They offer digital communication platforms directly with your counselor. You can also keep a digital journal that you can choose to share with your counselor if you so choose. Counselors communicate with you via chat, phone, or video call. I communicate via phone, it’s my preferred method of communication, and the sessions are once per week for about 30-45mins. I look forward to my session more and more each time. My counselor also shares YouTube videos that help teach me how to be better in whatever area I’m seeking help in.

    I highly recommended BetterHelp to anyone. I have told all my close friends and family about this company. If you’re on the fence about counseling, BetterHelp is a no-brainer! It has been life-changing, and to think I was raised in a society where it was weak to seek counseling. I’m glad I stepped outside of that box.

    Pros and Cons:

    • The quality of counselors
    • The easy access to the resources BetterHelp has to offer
    • The reasonable price
    • The easy of signing up and getting in the system
    • Sometimes the quality of the call can be a little low, nothing too bad though
    • Sometimes your counselors schedule can be pretty booked, but typically they have availability every 7-10 days
    • Sometimes their system can go down, which might set your counselor's schedule back, making them a little late for their appointment (only had this happen once)

    Bottom Line: Yes, I would recommend this to a friend


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